[Answerland] Academic libraries & volunteers: Training for the QuestionPoint 24/7 Cooperative
Tamara Ottum
tamara.ottum at state.or.us
Tue Feb 14 10:08:19 PST 2017
Sorry I wasn't clear... the trainings will be online, and I will send the URL the week prior.
From: Tamara Ottum
Sent: Tuesday, February 14, 2017 8:57 AM
Subject: Academic libraries & volunteers: Training for the QuestionPoint 24/7 Cooperative
Hello Answerland academic libraries and volunteers,
Beginning Monday, March 13, you will be staffing the QuestionPoint 24/7 Reference Cooperative queue.
I will be holding a training session on Wednesday, March 8 at 10am, and a repeat on Friday, March 10 at 1pm.
If you can't make the live training, the session will be recorded and I will be supplying documentation. The training will cover policies & best practices from the Cooperative as well as an overview of the automated scheduling software (we are expected to clock in and out of our Cooperative shifts).
-Tamara
Tamara Ottum, MLIS
Answerland Coordinator
Oregon State Library
503-378-6506
tamara.ottum at state.or.us<mailto:tamara.ottum at state.or.us>
answerland.org<https://answerland.org/>
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