[Answerland] QuestionPoint Firefox issue?

[Tamara Ottum]

Hi again all,

The Firefox issues seem to be resolved. Please let me know if you continue to experience any problems with chat.

-Tamara

From: Tamara Ottum
Sent: Wednesday, August 23, 2017 1:27 PM
To: 'answerland at listsmart.osl.state.or.us' <answerland at listsmart.osl.state.or.us>
Subject: RE: QuestionPoint Firefox issue?

Thanks all who responded. There does seem to be an issue with QP and Firefox; OCLC is investigating. In the meantime, other browsers seem to work fine.

From: Tamara Ottum
Sent: Thursday, August 17, 2017 8:18 AM
To: 'answerland at listsmart.osl.state.or.us' <answerland at listsmart.osl.state.or.us<mailto:answerland at listsmart.osl.state.or.us>>
Subject: QuestionPoint Firefox issue?

Hello all,

At the State Library we've noticed a problem using Firefox with QuestionPoint: when in chat, the screen will periodically freeze and you have to refresh the tab to get it working again. Have any of you using Firefox experienced this issue? I am trying to determine if it's a problem with our local installs of Firefox or a greater QP issue.

Thanks,
Tamara

Tamara Ottum, MLIS
Answerland Coordinator
State Library of Oregon | Library Support & Development Services
tamara.ottum at state.or.us<mailto:tamara.ottum at state.or.us> | 503-378-6506 | www.oregon.gov/osl<http://www.oregon.gov/osl>

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