[Answerland] Webinar recording: Mitigating microaggressions in virtual reference

[Tamara Ottum]

Hello Answerlanders,

Below is a link to watch the recording of the “Mitigating microaggressions in virtual reference” webinar. I attended the webinar, and found it fascinating and useful – hope you will too!

-Tamara

From: OCLC Marketing Events [mailto:messenger at webex.com]
Sent: Tuesday, February 27, 2018 8:31 AM
To: Tamara Ottum <TamaraOttum at oslmail.osl.state.or.us>
Subject: Thank you for registering: Mitigating microaggressions in virtual reference

Hello Tamara Ottum,

Thank you for registering for the February 21st Mitigating microaggressions in virtual reference webinar. Participants who attended this webinar heard how research-based examples and guidelines help virtual reference staff recognize microaggressions and minimize them to enhance service excellence.

You may access a recording of this program at:

Listen now<%20%09https:/oclc.webex.com/oclc/lsr.php?RCID=ed9f929184bd50a1862c8f238065ea0c>

We encourage you to share this recording with others in your organization.

Please note that this recording is in the Universal Communications Format (UCF) rich media file format. Visit WebEx<https://oclc.webex.com/oclc/systemdiagnosis.php> to view a list of players that support viewing rich media files using UCF.

The PowerPoint presentation from this webinar is available at:

View now<https://www.oclc.org/content/dam/oclc/events/2018/Webinars/Mitigatingmicroaggressionsinvirtualreference022118.pdf>
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