[Answerland] FW: Reference Interview 101: Popular eCourse Returns!

Tamara Ottum tamara.ottum at state.or.us
Wed May 30 09:21:51 PDT 2018


Answerlanders – this may be of interest.
-Tamara

From: RUSA eCourses [mailto:rusa at ala.org]
Sent: Tuesday, May 29, 2018 12:25 PM
To: Tamara Ottum <TamaraOttum at oslmail.osl.state.or.us>
Subject: Reference Interview 101: Popular eCourse Returns!

[Image removed by sender. RUSA & ALA Publishing   eLearning Solutions]<http://ala-publishing.informz.net/z/cjUucD9taT03NjU5MjE5JnA9MSZ1PTEwNzM1NjI4OTkmbGk9NTUyMDA0NTQ/index.html>

May 29, 2018
View this email in your browser <http://ala-publishing.informz.net/z/cjUucD9taT03NjU5MjE5JnA9MSZ1PTEwNzM1NjI4OTkmbGk9NTUyMDA0NTU/index.html>



Better understand your users' information needs!

[Image removed by sender. Story   Image]<http://ala-publishing.informz.net/z/cjUucD9taT03NjU5MjE5JnA9MSZ1PTEwNzM1NjI4OTkmbGk9NTUyMDA0NTY/index.html>


eCourse
Reference Interview 101<http://ala-publishing.informz.net/z/cjUucD9taT03NjU5MjE5JnA9MSZ1PTEwNzM1NjI4OTkmbGk9NTUyMDA0NTc/index.html>
with David Tyckoson
Six-week eCourse beginning on July 16, 2018.

This six-week course focuses on the methods of evaluating reference service, behavioral aspects of reference service, and the different types of questions that can be used to help your users identify what they need. Using images and text, this in-depth educational approach covers everything from how to be more approachable to how to follow up with a patron.
Scheduled chat sessions during the course will model interviewing techniques using sample dialogues. Tailored for support staff, library technicians, newly hired reference librarians, and librarians looking to brush up on their interview skills, this eCourse is geared to cover issues of interest to staff in all types of libraries.

Learn more...
<http://ala-publishing.informz.net/z/cjUucD9taT03NjU5MjE5JnA9MSZ1PTEwNzM1NjI4OTkmbGk9NTUyMDA0NTY/index.html>





Also of interest

eCourses

Who Manages, Who Leads?<http://ala-publishing.informz.net/z/cjUucD9taT03NjU5MjE5JnA9MSZ1PTEwNzM1NjI4OTkmbGk9NTUyMDA0NTg/index.html>
Begins: July 9, 2018

Marketing the 21st Century Library<http://ala-publishing.informz.net/z/cjUucD9taT03NjU5MjE5JnA9MSZ1PTEwNzM1NjI4OTkmbGk9NTUyMDA0NTk/index.html>
Begins: September 10, 2018
Inside Interlibrary Loan: Basics for a New Millennium<http://ala-publishing.informz.net/z/cjUucD9taT03NjU5MjE5JnA9MSZ1PTEwNzM1NjI4OTkmbGk9NTUyMDA0NjA/index.html>
Begins: October 1, 2018








[Image removed by sender. RUSA]<http://ala-publishing.informz.net/z/cjUucD9taT03NjU5MjE5JnA9MSZ1PTEwNzM1NjI4OTkmbGk9NTUyMDA0NTQ/index.html>

[Image removed by sender. Facebook]<http://ala-publishing.informz.net/z/cjUucD9taT03NjU5MjE5JnA9MSZ1PTEwNzM1NjI4OTkmbGk9NTUyMDA0NjE/index.html>   [Image removed by sender. Twitter] <http://ala-publishing.informz.net/z/cjUucD9taT03NjU5MjE5JnA9MSZ1PTEwNzM1NjI4OTkmbGk9NTUyMDA0NjI/index.html>    [Image removed by sender. Instagram] <http://ala-publishing.informz.net/z/cjUucD9taT03NjU5MjE5JnA9MSZ1PTEwNzM1NjI4OTkmbGk9NTUyMDA0NjM/index.html>    [Image removed by sender. LinkedIn] <http://ala-publishing.informz.net/z/cjUucD9taT03NjU5MjE5JnA9MSZ1PTEwNzM1NjI4OTkmbGk9NTUyMDA0NjQ/index.html>




Copyright © 2018 Reference and User Services Association (RUSA),
a division of the American Library Association<http://ala-publishing.informz.net/z/cjUucD9taT03NjU5MjE5JnA9MSZ1PTEwNzM1NjI4OTkmbGk9NTUyMDA0NjU/index.html>. All rights reserved.
50 East Huron Street, Chicago, IL 60611 | ALA Privacy Policy<http://ala-publishing.informz.net/z/cjUucD9taT03NjU5MjE5JnA9MSZ1PTEwNzM1NjI4OTkmbGk9NTUyMDA0NjY/index.html> | rusaupdate.org<http://ala-publishing.informz.net/z/cjUucD9taT03NjU5MjE5JnA9MSZ1PTEwNzM1NjI4OTkmbGk9NTUyMDA0Njc/index.html>.

Click here to opt out of receiving RUSA eCourse emails.<http://ala-publishing.informz.net/ala-publishing/optout.asp?uid=1073562899&mi=7659219&fid=4604>
Click here to unsubscribe from all American Library Association emails.<http://ala.informz.net/ala/default.asp?uid=1073562899&mi=7659219&fid=1872>






[Image removed by sender. Informz]<http://ala-publishing.informz.net/z/cjUucD9taT03NjU5MjE5JnA9MSZ1PTEwNzM1NjI4OTkmbGk9NTUyMDA0Njg/index.html>

[Image removed by sender.]
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://omls.oregon.gov/pipermail/answerland/attachments/20180530/09b9973e/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: ~WRD000.jpg
Type: image/jpeg
Size: 823 bytes
Desc: ~WRD000.jpg
URL: <https://omls.oregon.gov/pipermail/answerland/attachments/20180530/09b9973e/attachment.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 4040 bytes
Desc: image001.jpg
URL: <https://omls.oregon.gov/pipermail/answerland/attachments/20180530/09b9973e/attachment-0001.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.jpg
Type: image/jpeg
Size: 464 bytes
Desc: image002.jpg
URL: <https://omls.oregon.gov/pipermail/answerland/attachments/20180530/09b9973e/attachment-0002.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.jpg
Type: image/jpeg
Size: 380 bytes
Desc: image003.jpg
URL: <https://omls.oregon.gov/pipermail/answerland/attachments/20180530/09b9973e/attachment-0003.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image004.jpg
Type: image/jpeg
Size: 560 bytes
Desc: image004.jpg
URL: <https://omls.oregon.gov/pipermail/answerland/attachments/20180530/09b9973e/attachment-0004.jpg>


More information about the Answerland mailing list