[Answerland] Recording of April QuestionPoint Virtual User Group Meetings

Tamara Ottum tamara.ottum at state.or.us
Tue Apr 23 09:07:19 PDT 2019


FYI, Answerlanders, recordings below for those who weren't able to attend,

From: Byg,Carmen [mailto:bygc at oclc.org]
Sent: Tuesday, April 16, 2019 7:01 PM
To: Byg,Carmen <bygc at oclc.org>
Subject: April QuestionPoint Virtual User Group Meetings


Thank you for attending the April 11 QuestionPoint Virtual User Group Meeting. At this session, Senior Product Manager Kristin Ewig gave an update on chat redesign and future plans, Paul Chasen (Maryland AskUsNow!) and Kira Hall (Ashford University) offered tips, and Customer Support Analyst Amanda Schmidt offered tips for navigating Troubleshooting Guides. Slides from the meeting are attached, and you can access the recordings below:

*        WebEx Recording 11 am session<https://oclc.webex.com/oclc/lsr.php?RCID=57f00ceeb30c40b7b7131254512c094e>

*        WebEx Recording 2 pm session<https://oclc.webex.com/oclc/lsr.php?RCID=cefce31d219f4bf484e1cfa23aef22d7>

-Your QuestionPoint team




Carmen Byg

OCLC * Community Manager

6565 Kilgour Place, Dublin, Ohio USA 43017

T +1-614-761-5269

[OCLC]<http://www.oclc.org/home.en.html?cmpid=emailsig_logo>

OCLC.org<http://www.oclc.org/home.en.html?cmpid=emailsig_link> * Blog<http://www.oclc.org/blog/main/?cmpid=emailsig_blog> * Facebook<http://www.facebook.com/pages/OCLC/20530435726> * Twitter<http://twitter.com/oclc> * YouTube<http://www.youtube.com/OCLCvideo>



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