[Answerland] Webinar and training videos on new chat interface

Tamara Ottum tamara.ottum at state.or.us
Tue Feb 5 09:55:27 PST 2019


Hello Answerlanders,

As you are hopefully aware, QuestionPoint’s chat interface is being revised. The updated interface is slated for release within the next few weeks.

OCLC has released two training videos on the new interface:

·        Use QuestionPoint Chat<https://youtu.be/1bsQLvfLe0Y>

·        Message another librarian and transfer a chat session<https://youtu.be/gSZo-k2gLHA>

You may want to view these now in anticipation of the new interface. In particular there are major changes to the way IM/transfer is handled.

Also, mark your calendars for a webinar introducing the redesigned interface:

·        Date: Friday, February 15, 2019

·        Time:  11:00 – 11:30 am Eastern Time

·        Register<https://oclc.webex.com/oclc/onstage/g.php?MTID=e20a4a6f8a8f1122f4fef2be576774e9f>

The session will be recorded for those who are unable to attend.

Let me know if you have questions!
Tamara

Tamara Ottum
Answerland Coordinator
answerland.org<https://answerland.org/>
State Library of Oregon | Library Support & Development Services
tamara.ottum at state.or.us<mailto:tamara.ottum at state.or.us> | 503-378-6506<tel:%20(503)%20378-6506> | www.oregon.gov/library<http://www.oregon.gov/library>


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