[Answerland] FW: Guest troll on chat

[Bronwen Maxson]

Hi Jennifer,

Just an fyi. This “guest” has chatted 15 or more times this past hour with things ranging from rude to silly. Since we couldn’t block or report this person in real time, the other staffers decided to mute themselves and just ignore this person.

Thanks,

Bronwen K. Maxson, MLIS (She/ella/ela)
Coordinator, Undergraduate Engagement & Instructional Services
Subject Specialist for Latin American Studies, Spanish & Portuguese
bmaxson at uoregon.edu<mailto:bmaxson at uoregon.edu>
(541) 346-3069
Book a consultation or use my research guides<http://researchguides.uoregon.edu/prf.php?account_id=207197>


From: Bronwen Maxson <bmaxson at uoregon.edu>
Date: Thursday, August 5, 2021 at 2:46 PM
To: "trnadir at stthomas.edu" <trnadir at stthomas.edu>, "ann.zawistoski at stthomas.edu" <ann.zawistoski at stthomas.edu>
Subject: Guest troll on chat

Hello Ann and Talia,

Would you please block the IP address from LibAnswers. They’ve been spamming the Global Cooperative for the past hour with inappropriate, homophobic, and racist comments. Here are some instructions that my colleages who are logged in have dug up: https://ask.springshare.com/libanswers/faq/1745. It appears we can’t do it and someone in your local system administration would have to.

[cid:image001.png at 01D78A0A.FE555430]
[cid:image002.png at 01D78A0A.FE555430][cid:image003.png at 01D78A0A.FE555430]

Thank you,
Bronwen

[Three-part signature block separated by vertical lines. The first section features a green Oregon 'O', the second section reads "UNIVERSITY OF OREGON", and the final section says "Libraries" in a bold font.]
Bronwen Maxson, MLIS [ORCiD: 0000-0001-7392-8975] <https://orcid.org/0000-0001-7392-8975>  (She/Ella/Ela)
Coordinator, Undergraduate Engagement & Instructional Services; Subject Specialist for Latin American Studies, Spanish & Portuguese
1299 University of Oregon | Eugene, OR 97403
bmaxson at uoregon.edu<mailto:bmaxson at uoregon.edu> | 541-346-3069 https://library.uoregon.edu
Book a consultation or use my research guides<http://researchguides.uoregon.edu/prf.php?account_id=207197>

I support all students regardless of immigration status or country of origin.

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