[DAS_Centralized_PERS_Services_Team] PERS Status Check - No fax

TOBIASSON Shauna M * DAS Shauna.M.TOBIASSON at das.oregon.gov
Tue Jun 20 14:40:57 PDT 2023


Good afternoon Payroll & HR Partners,

PERS is offering Phone and Email as the two methods for requesting status checks, and has removed the fax option. If you are awaiting a response to a status check previously requested by fax, please follow up with PERS by phone or email.

The status check form and instructions have been updated on the CPERS website: https://www.oregon.gov/das/Financial/Payroll/Pages/cpers.aspx


Status Check Process:
·       Agency HR or Payroll partners must be authorized by DAS CPERS to obtain a status check. Contact CPERS for authorization.
·       CPERS maintains the list of authorized contacts and regularly updates PERS of any changes.
·       Authorized personnel may request a status check using the following three methods:

1.      Phone: Contact PERS Employer Center at 1-888-320-7377 M-F between the hours of 8:30-12:00.

2.      Email: Fill out the Status Check Form<https://www.oregon.gov/das/Financial/Payroll/Documents/StatusCheckSpreadsheet.xlsx>​ and email it to PERS at DAS.Status.Checks at PERS.oregon.gov<mailto:DAS.Status.Checks at PERS.oregon.gov>

If the full SSN is required for PERS to complete the status check, the phone option will need to be used. SSN's cannot be sent via email for security reasons.

Thank you,

Shauna Tobiasson |  Senior CPERS Analyst
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
DAS Centralized PERS Services Team
Cell: 971-719-3173
Website: http://www.oregon.gov/DAS/Financial/payroll/Pages/index.aspx
“An hour of planning can save you 10 hours of doing” ~Dale Carnegie



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