Please see below for information on today’s Overdrive patron
assistance webinar training. The PDF file for patron assistance was too big to
attach, but you can find it under the training materials site.
To see our Oregon test site (e-books will go live on March
15th) URL - http://demo42.bookaisle.com
Login -
demo42.midas.preview
Password -
oab
From: Megan Greer
[mailto:mgreer@overdrive.com]
Sent: Monday, March 08, 2010 1:51 PM
Cc: Laura Crowe
Subject: Patron Assistance Follow-up (Oregon)
It was a pleasure meeting with you.
Please feel free to forward this email to anyone else on your
team.
PATRON ASSISTANCE
This class will help take your understanding of OverDrive
download media to the next level so you can share your knowledge through
support and training. Frequently asked questions, support tips, and
online help resources are covered.
v Visit: http://library2go.lib.overdrive.com.
v Print the Presentation:
Attached is a copy of the Patron Assistance presentation. The
presentation can be viewed and printed using Adobe Reader 5.0 or higher.
v Listen to a recording:
A recording of the Patron Assistance class is available to share
with other staff or use for future training:
https://cc.readytalk.com/play?id=gjspr0.
v OverDrive Guided Tour:
Were you unable to attend training for Browse, Check Out,
Download? Check out OverDrive’s Digital Media Guided Tour for a
quick review. The Guided Tour is a self-paced guide to selecting,
downloading, and enjoying digital titles. Complete the entire Guided Tour
in about 30 minutes, or select an individual topic: http://www.overdrive.com/products/dlr/tour.
There is also a link on the Home
Page of your Virtual Branch website: http://library2go.lib.overdrive.com.
OTHER RESOURCES
v Training Materials:
All of our class presentations are available for download
here: http://www.overdrive.com/products/dlr/training.asp.
Please feel free to adapt our presentations for your use.
Have fun with Library2Go, and please feel free to contact me
with any questions. I’m here to help.
All the best,
Megan
____________________
Megan Greer
Partner Services Associate
OverDrive, Inc.
8555 Sweet Valley Dr. Suite N
Cleveland, OH 44125
(216) 573-6886 ext. 225
