[gis_info] FW: For Immediate Release: 2009 Exemplary Systems in Government (ESIG) Winners Announced

Tue Sep 8 16:23:56 PDT 2009

I just got this press release from URISA.  As you will see below, Lane
Council of Governments has been recognized by URISA as a Distinguished
System in the Enterprise Systems Category of the 2009 Exemplary Systems
in Government (ESIG) awards.  

Please congratulate them with messages to Eric Brandt at LCOG.

cy

Cy Smith, Statewide GIS Coordinator

Chair, Coalition of Geospatial Organizations (COGO)

President-elect, Urban/Regional Info Sys Assoc. (URISA)

Past President, Natl. States Geographic Info. Council

Oregon Dept. of Administrative Services/EISPD

Geospatial Enterprise Office

955 Center St. NE, Room 470

Salem, OR  97301

503-378-6066  office

503-507-9787  cell

http://gis.oregon.gov

________________________________

For Immediate Release: 2009 Exemplary Systems in Government (ESIG)
Winners Announced

September 8, 2009 (Park Ridge, IL) URISA's ESIG Awards recognize
exceptional achievements in the application of information technology
that have improved the delivery and quality of government services.
URISA is pleased to announce the winners of this year's ESIG Awards. 

ENTERPRISE SYSTEMS CATEGORY

Systems in this category are outstanding and working examples of using
information systems technology in a multi-department environment as part
of an integrated process. These systems exemplify effective use of
technology yielding widespread improvements in the process(es) and/or
service(s) involved and/or cost savings to the organization.

2009 ESIG Winner: Virtual Charlotte - City of Charlotte, NC

Submitted by: Nianwei Liu, GISP, Senior System Analyst

The Virtual Charlotte system achieves organizational goals by providing
comprehensive and exemplary service to customers in a user-friendly
environment.  To achieve the City of Charlotte's strategy for
comprehensive, seamless citizen service, City of Charlotte personnel
require real-time access to information from multiple business systems.
Virtual Charlotte enables the visualization of 311 calls, traffic
accidents, construction projects, permits, street maintenance services,
and vehicle locations tracked with automated vehicle location (AVL)
technology.  

Virtual Charlotte effectively provides a wide range of users with
important real-time information from diverse data sets in a familiar
(Google-like) interface that is easy to understand and simple to use.
In addition to providing a range of city and non-city information to
citizens, the system also facilitates coordination and collaboration
across city business units that are working in or near the same
geographic area and allows staff to respond to citizen inquiries that
could be related to multiple City activities or events.  The development
process for Virtual Charlotte is interactive and iterative resulting in
frequently reviews and updates to provide better service; developers
have effectively added complexity to the system without increasing the
complexity of the user interface.  Implementation of Virtual Charlotte
has resulted in increased staff productivity and improved customer
service, and the use of an open API (Google Maps) resulted in major cost
savings for the City.  

Distinguished Systems in this Category:

* Regional Land Information Database (RLID) - Lane Council of
Governments, OR
Submitted by: Eric Brandt, GISP, GIS Program Manager

* SewerView - Milwaukee Metropolitan Sewerage District, WI
Submitted by: Don Nehmer, Capital Program Business Manager

SINGLE PROCESS SYSTEMS CATEGORY

Systems in this category are outstanding and working examples of
applying information system technology to automate a specific SINGLE
process or operation involving one department or sub-unit of an agency.
The system application results in extended and/or improved government
services that are more efficient and/or save money. 

This year's review process resulted in two exemplary systems. 

2009 ESIG Winner: Online Census - City of Airdrie, Alberta

Submitted by: Corey Halford, IT Data Services Team Leader

The City of Airdrie was the first Alberta municipality to move from a
paper-based system to a completely electronic process for its annual
citizen census.  Through the Online Census system, Airdrie has
implemented a secure, real-time, virtually paperless data collection
process that simplifies the city's census process for clerks,
enumerators, and citizens.  Exemplary components of this system include
use of biometrics to validate enumerator identities, use of tablets for
in-field data collection, and use of online PINs for secure data entry
by citizens.  The Online Census system has improved efficiency, reduced
costs, reduced paper, improved privacy, improved data confidence, and
even resulted in greater online participation by citizens, which
ultimately reduces the amount of work enumerators need to do.  In
addition, the City of Airdrie has since shared the Online Census system
with several smaller municipalities, thus offering other cities the same
efficiency and customer service benefits that Airdrie has achieved.  

2009 ESIG Winner: GIS Mobile Emergency Response System (ERS) - Forsyth
County, GA

Submitted by: John Kilgore, GISP, GIS Director  

Forsyth County developed it's GIS Mobile Emergency Response System (ERS)
in order to enhance the preparedness, response and recovery phase of
emergency management for Forsyth County. The system is designed to be
used as an emergency support function for the Forsyth County Emergency
Operations Center (EOC) or deployed in the field to provide direct
support to first responders.  The Mobile ERS uses pre-made templates for
quick map and report making, provides extensive base data, and
integrates models that allow for what-if analysis in the field.  In
developing this system, the County utilized good, common sense design
methods to deliver real-time GIS and analysis tools to emergency
responders.  Additionally, the County's use of the Homeland Security
data model was forward thinking and will allow the system to be easily
integrated into wider emergency response situations if needed.  This
application can certainly serve as a good example for other entities
wishing to create an emergency response system that keeps people in the
field and back in the control centers 'in the know' during critical
situations.

URISA congratulates all of the participants in the 2009 Exemplary
Systems in Government Award program. The winners in each category and
those systems recognized as Distinguished Systems will be celebrated
during the Awards Breakfast at URISA's 47th Annual Conference in
Anaheim. All five systems will also present their accomplishments within
the ESIG Award Showcase Sessions at the conference on Thursday
afternoon, October 1.

All of the winning submissions are posted online:
http://www.urisa.org/awards/2009esig 

Wendy Nelson

Executive Director - URISA

wnelson at urisa.org   www.urisa.org    847-824-6300

Mark Your Calendar:

URISA's 47th Annual Conference - September 29-October 2, 2009 - Anaheim
CA

GIS in Transit Conference - November 16-18, 2009 - St Petersburg FL

URISA Leadership Academy - December 7-11, 2009 - Seattle, WA

GIS/CAMA Technologies Conference - March 8-11, 2010 - Little Rock, AR

URISA's 48th Annual Conference - September 28-October 1, 2010 - Orlando,
FL

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