[Fwd: [LITA-L:6182] Library Conflict Management Online Lyceum
will at mail.crsn.lib.or.us
Mon Aug 11 11:13:46 PDT 2003
Another online continuing ed opportunity.
-------- Original Message --------
Subject: [LITA-L:6182] Library Conflict Management Online Lyceum Course
Date: Mon, 11 Aug 2003 10:31:55 -0400
From: ARL/OLMS Online Lyceum <lyceum at arl.org>
Reply-To: lyceum at arl.org
To: Library and Information Technology Association List
<lita-l at ala1.ala.org>
Library Conflict Management
ARL/OLMS Online Lyceum Course
September 15-October 3, 2003
The Association of Research Libraries is pleased to offer its Online
Lyceum course Library Conflict Management. This topic has been
specifically requested by past Lyceum participants, and has been created
in recognition that having a sense of how one responds to conflict can
make it easier to manage in the library. The course will teach
participants an understanding of conflict dynamics so that they may
select and apply conflict management tools to constructively respond to
workplace differences and disputes.
In this course you will:
* Learn to define conflict management.
* Recognize why conflict management skills are important and gain an
understanding of conflict dynamics.
* Learn how to analyze conflict and discover hidden interests/issues
that can prevent individuals and groups from effectively strategizing
* Become familiar with conflict management tools and how to apply them.
This Online Lyceum course will incorporate elements of both synchronous
(real-time) and asynchronous interaction with the course facilitator and
a global peer network of up to 30 learners via a course bulletin board,
chat rooms, and regular e-mail. In addition, participants will receive
written facilitator feedback on course assignments.
This course will benefit anyone who must interact with others in their
work processes or decisions, including team members, managers,
departmental groups, library professionals who interact with patrons, etc.
* Deborah Turner, Head of Access Services, University of
California-Santa Cruz, and ARL/OLMS Adjunct Faculty
* Netscape Navigator 4.x or newer; or Internet Explorer 4.x or newer;
* Windows 95/98/NT 4.0 or newer; or Macintosh OS 7.x or newer, in order
to properly support Java/Java Script; and
* RealPlayer 7.x or newer (including the new RealOne Player) in order to
$300 for ARL members
$350 for nonmembers
Friday, September 5, 2003
Please note: All online workshops are capped at 30 participants.
For detailed course information, including technical requirements and
the course schedule, please visit
If you have any questions, please contact the Karen Wetzel, ARL/OLMS
Program Officer for Distance Learning, at karen at arl.org or by phone:
Karen A. Wetzel
Program Officer for Distance Learning
Association of Research Libraries
21 Dupont Circle, Suite 800
Washington, DC 20036
karen at arl.org
--- LITA-L mailing list: To
To unsubscribe send an email to listproc at ala.org with the following in the body of the message
Will Stuivenga <will at mail.crsn.lib.or.us>
Computer Systems Manager/Librarian
Coastal Resource Sharing Network, Oregon
day: 503.842.4792 eve: 503.815.9329
fax: 503.842.1120 cell: 503.801.3071
Online catalog: www.crsn.lib.or.us
"Linking libraries in Tillamook and Lincoln Counties"
More information about the Libs-Or