[Libs-Or] Watch out

Diedre Conkling diedrec at charter.net
Thu Jul 31 22:41:00 PDT 2003


I have spent part of today dealing with a company that I 
think is pretty sleezy.  And yes, I mailed a complaint 
form with lots of documentation to the Oregon Department 
of Justice.

My concern is that others may also have had to deal with 
this company.  I am wondering if they are hitting 
libraries that received a printer with their Gates Grant. 
 


CompuStar Systems tried to send 4 toner cartridges for the 
HP 4100 (Gates Grant printer) to a very small library. 
 This library won't even come close to using up a 
cartridge of toner a year, let alone need 4 cartridges any 
time soon.

The company wanted to charge the library $1,247.00 for the 
cartridges and shipping and handling.  The library has a 
yearly supply budget of $600.00.  I checked to see how 
much this toner would cost if purchased elsewhere. Here is 
the breakdown: CompuStar = $298.00, Hewlett-Packard = 
$98.99, Staples = $88.99. Shipping and handling charges: 
CompuStar = $55.00, Hewlett-Packard = $0.00, Staples = 
$0.00.

Anyway, I just thought I would send out this warning.






Diedre Conkling

    Lincoln County Library District
    P.O. Box 2027, Newport, OR  97365
    Phone & Fax:  (541) 265-3066
    Work:  diedre at mail.crsn.lib.or.us
    Home:  diedrec at charter.net


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