[Libs-Or] Fwd: [Publib] upcoming online conference

[Diedre Conkling]

FYI

---------- Forwarded message ----------
From: Streams,Sharon <streamss at oclc.org>
Date: Mon, Nov 15, 2010 at 11:20 AM
Subject: [Publib] upcoming online conference
To: publib at webjunction.org


 Hi,



Wanted to make sure everyone knew about the free two-day online conference
WebJunction is hosting on December 1-2 . The theme is “Serving the
21stCentury Patron” and the event is open to all.  There will be 7
one-hour
presentations that cover a host of issues around customer service, including
dealing with low morale and chaotic work conditions, changing patron
expectations, and identifying the technology that can help support your
customer service objectives. See the full list and descriptions here:
http://www.webjunction.org/conferences/-/articles/content/106453434.



The final session will be a fast-paced “Battledecks” format, which you can
read about here:
http://blog.webjunctionworks.org/index.php/2010/11/02/battledecks-at-webjunctions-2nd-online-conference/



Please pass this information along to interested staff. There is limited
seat availability, so preregistration is strongly suggested.



Thanks!

Sharon Streams

Community Services, WebJunction







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-- 

*Diedre Conkling
Lincoln County Library District
P.O. Box 2027
Newport, OR  97365
Phone & Fax:  541-265-3066
**Work email:  **diedre at lincolncolibrarydist.org*<diedre at lincolncolibrarydist.org>
*  NEW**
Home email:  **diedre08 at gmail.com* <diedre08 at gmail.com>
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