[Libs-Or] new library science book available for ILL from Oregon State Library

Ann Reed ann.reed at state.or.us
Tue Apr 12 13:52:51 PDT 2011


The following new title is available for interlibrary loan from the Oregon State Library. If you would like to request this or other materials from the Oregon State Library please use your library's established interlibrary loan process or send your full name, the name of your library, complete title information, shipping address, and a phone number to the document delivery department at library.request at state.or.us or (fax) 503-588-7119. Items will be checked out to your library, not to you personally, for 4 weeks (print materials) or 2 weeks (videos). Materials will be delivered via mail or Orbis Cascade Alliance Courier, and you may return them the same way. Normally a single copy is purchased and is loaned on a first-come-first-serve basis. You may be put on a hold list for several weeks. Thank you for your patience.

[book1.jpg]Murphy, Sarah Anne.  The Librarian as Information Consultant: Transforming Reference for the Information Age.  Chicago: American Library Association, 2011.  ISBN 978-0-8389-1086-3   025.52 Murph

Library users evolving information needs and their choice of search methods have changed reference work profoundly.  Today's reference librarian must work in a whole new way not only service-focused and businesslike, but even entrepreneurial. Murphy innovatively rethinks the philosophy behind current
library reference services in this thought-provoking book, which:
* Rebrands reference librarianship on the model of a consulting business, providing a renewed vision of the reference desk by treating patrons as clients
* Spells out the importance of the patron s voice, and details methods for building and maintaining relationships with patrons
* Identifies the reference librarian s competitive advantage over Web search engines and shows how to capitalize on it

Murphy adapts existing business practices and programs to the context of the library, allowing
frontline staff and administrators in any type of reference department to monitor and continuously
improve their library's services.




Be sure to check out our Library and Information Science (LIS) blog (http://osl-lis.blogspot.com/) to discover the most recent additions to our LIS collection and search our catalog (http://oregon.gov/OSL/index.shtml) for our complete holdings. The library science collection is meant to support the whole Oregon library community. The Library Development Division welcomes your suggestions for acquisitions - see the blog for an input form or email us!

This collection is supported in whole by the Institute of Museum and Library Services through the Library Services and Technology Act, administered by the Oregon State Library.


Ann Reed, Federal Programs Coordinator
Library Development Services
Oregon State Library
250 Winter St. NE
Salem, OR 97301
(503) 378-5027
fax (503) 378-6439
ann.reed at state.or.us

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