[Libs-Or] Question about GVRL Invoices from Gale

[Arlene Weible]

This notice only applies to library staff who have signed up for the free statewide Gale Virtual Reference Library eBooks service.

This summer, Gale upgraded to a new invoice system. For libraries that only have the statewide Gale Virtual Reference Library eBooks<http://www.oregon.gov/osl/LD/Pages/technology/sdlp/GVRLtitles.aspx>, the system is generating invoices with a balance of $0 owed for a GVRL hosting fee.

If you receive a $0 balance Gale invoice, no action is needed. Just toss it. The state contract pays the GVRL hosting fee.

Gale is working on a fix to suppress future $0 balance invoices in the future.

If you have any questions, please don't hesitate to contact me.

Arlene Weible
Electronic Services Consultant
Oregon Federal Regional Depository Coordinator
Library Development
Oregon State Library
250 Winter St NE
Salem OR, 97301
503-378-5020
arlene.weible at state.or.us
http://www.oregon.gov/osl/LD/Pages/technology/sdlp/index.aspx



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