[Libs-Or] Fall updates from the Answerland Quality Team

[Stephanie Debner]

Greetings from the Answerland Quality Team!


Fall brings us back to school, rain, and some changes in the Answerland
Quality Team. Founding member *Barbara O’Neill retired* from librarian life
at Washington County Cooperative Library Services this summer. We miss
Barbara very much and know that she’s enjoying her next set of adventures.
The team is fortunate to welcome *two new members*: *Joanna Milner*, who
works at Multnomah County Library (Central), and *Hillary Ostlund*, who
works at Hillsboro Public Library and was recently promoted to be Manager
of the Shute Park Branch Library when it reopens.


Back to school brings an uptick in Answerland traffic. With the increased
quantity of chat, email, and text questions come *lots and lots of
opportunities to identity the outstanding work* that you and your fellow
Answerland staffers are doing. The Answerland Quality Team welcomes any and
all nominations. It’s easy: Just send an email to any member of the team
with the question number (or a link to the transcript) of any chat, email,
or text that you think stands out among the fine work that staffers do
every day. The team will do the rest!



Cheers,


The Answerland Quality Team

Stephanie Debner, Mt. Hood Community College (stephanie.debner at mhcc.edu)

Joanna Milner, Multnomah County Library (joannam at multcolib.org)

Hillary Ostlund, Hillsboro Public Library (
Hillary.Ostlund at hillsboro-oregon.gov)

Emily Papagni, Multnomah County Library (emilyp at multco.us)
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://omls.oregon.gov/pipermail/libs-or/attachments/20131108/259d2e88/attachment.html>