[Libs-Or] Mandarin M3 question

Elizabeth Schmidt e.koch.schmidt at gmail.com
Thu Jul 24 09:33:17 PDT 2014


Hi everyone,
I've recently been working to set up the free version of Mandarin M3
as our library's
new cataloging software. What I have working now is a vast improvement over
our last system, but I'm running into an error that is preventing me from
using the circulation side of the program. Unfortunately, the free version
does not include tech support, so the developers were unable to help me. If
anyone has worked with this program or is willing to take a stab at
offering advice, I'll lay out the issue below. Sorry for the cross-post if
you are also a member of the prison-l listserv.

I'm working in the Circulation application. When I attempt to loan a book,
I get a "General Scheduling Error" (page three here
http://www.docstoc.com/docs/57676684/Troubleshooting-Mandarin-M3 ).
I've followed
the steps listed to set the schedule to current dates, but no matter what
dates I enter, I get the error message "An error occurred - updates will not
be saved," and everything reverts back to the original settings. It's an old
program - could it be that they didn't anticipate people using the free version
10 years after it was released, and the dates aren't supported? I know
libraries
use this software though, and I don't see any reference to this error online.
Is there another area in the program that I need to enter schedule information?
Could it be an issue caused by not having unencumbered web access? Any
other sources I could ask for help?

Thanks for any help and suggestions!

Elizabeth Schmidt
Librarian
Oak Creek YCF
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