[Libs-Or] tax forms

[Jane Tucker]

Kudos to all the reference librarians and front line staff who help the public with tax forms.  In my administrator's opinion, the IRS and Oregon State need to put dollars in my local budget equivalent to the true cost of using local staff time to do their work and deal with the effects their policies create.

Jane Tucker, MS, CPLA
Director, Astoria Public Library
450 Tenth Street
Astoria, Oregon  97103
503.325.7323
www.astorialibrary.org


From: Libs-Or [mailto:libs-or-bounces at listsmart.osl.state.or.us] On Behalf Of dan cawley
Sent: Thursday, March 13, 2014 10:59 AM
To: libs-or at listsmart.osl.state.or.us
Subject: [Libs-Or] tax forms

our telephone starts ringing in late january with patrons asking when the tax forms will arrive.

because we are the only location in an eighteen mile radius with free, actual,  forms, they are in steady demand.

for many, this provides an annual, once-a-year, pilgrimage to the library.

we also have small (1" x 2") cards with #800 telephone numbers for IRS and ODR which we distribute to patrons.

i've contacted TFOP twice...we are still waiting for the master notebook with all the forms to arrive.

(at least the IRS has improved the navigability of their website.  it used to be impenetrable.)

from this perspective, it's my opinion tax forms are a necessary public library service.

dan cawley
seaside public library
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