[Libs-Or] FW: Program Ideas about Debt Collection

Tue Feb 21 08:10:11 PST 2017

An update from our friends at the Consumer Financial Protection Bureau ... lots of great resources to explore!

From: McDonnell, Kenneth (CFPB) [mailto:Kenneth.McDonnell at cfpb.gov]
Sent: Tuesday, February 21, 2017 6:18 AM
To: CFPB_FinancialEducation <CFPB_FinancialEducation at cfpb.gov>
Subject: Program Ideas about Debt Collection

Dear Library Staff,

The CFPB recently released new consumer oriented resources to help consumers deal with issues concerning debt collection.

1) Debt Collection
Addressing debt collection issues can be challenging.  Patrons do not have to face them alone. Our resources can help them better understand how debt collection works and what their rights are when dealing with debt collectors.  Resources we make available are:

  *   Five sample letters to send debt collectors
  *   The basics of debt collection and key terms
  *   Understanding your situation: common issues and know your rights
  *   Consumer stories: stories from consumers across the country about their experiences with debt collection. Watch Bernadette's story here<http://www.consumerfinance.gov/consumer-tools/everyone-has-a-story/bernadette-unwanted-contact/http:/www.consumerfinance.gov/consumer-tools/everyone-has-a-story/bernadette-unwanted-contact/> and learn how you or someone you know can share a debt collection experience.<https://help.consumerfinance.gov/app/tellyourstory>

You can access all of these new resources on our website at Debt Collection<http://www.consumerfinance.gov/consumer-tools/debt-collection/>.

2) Webinar: Debt Collection Resources
Thursday, February 23, 2017
2:00-3:00 p.m. EST

Join us for a webinar to learn more about a new CFPB report on consumer views and experiences in debt collection. This survey is the first of its kind, and the most in-depth analysis currently available of consumers' encounters with the debt collection industry. You will also hear stories about consumers' personal experiences in debt collection and learn more about new debt collection resources available to use with the people you serve.

To join the February 23rd webinar, please go to the following link at the time of the webinar:
  https://www.mymeetings.com/nc/join.php?i=PWXW2772968&p=7979368&t=c

(Note that this webinar link will not be live until the day of the webinar).

Then, to listen to the audio, dial 888-795-5920 and enter participant passcode, 7979368.

3) Order free money books, brochures, worksheets and more
Now's the time to place your orders<http://promotions.usa.gov/cfpblibraries.html> for free money guides, worksheets and other materials from the CFPB and other government agencies like the Federal Trade Commission, Securities and Exchange Commission, Social Security Administration, Department of Labor, and others.

4) Meet a FLEC Agency
What is FLEC? FLEC stands for the Financial Literacy and Education Commission.  It is a coordinating body of the federal government for 23 federal government agencies working to provide financial literacy tools and resources to the public.  The CFPB is the vice chair of the FLEC.  In this, and upcoming issues of this e-mail alert, we are going to highlight a FLEC agency and a resource that agency provides.

U.S. Department of Agriculture, National Institute of Food and Agriculture (USDA NIFA) is the federal agency working with the Cooperative Extension program of federal land grant universities.  Extension professionals are located across the country.  The Cooperative Extension program advances agriculture, the environment, human health and well-being, and communities by supporting research, education, and extension programs at land-grant universities and other organizations it partners with.  Developing and promoting financial capability programs are one of their functions.
Predatory Lending Practices and How to Avoid Them<https://learn.extension.org/events/2113>, Dr. Barbara O'Neill and Marcus Beauregard present a 90 minute webinar on behalf of the Military Families Learning Network that will focus on the practices and schemes associated with predatory lending, as well as tip for educators and practitioners to share with clients to help them avoid becoming victims of these practices.
This is one of many webinars the Cooperative Extension provides on personal finance topics<http://articles.extension.org/pages/67907/personal-finance-webinars>.

5) America Saves Week: February 27 - March 4, 2017
Sponsored by America Saves and the American Savings Education Council (ASEC), America Saves Week, is an opportunity to promote a message of savings to your patrons.
Putting money away in an emergency savings account is one of many ways to help avoid taking on too much debt.  America Saves Week provides tweets and Facebook posts your library can use during the week to help promote a savings message to your patrons.  You can access that information in the America Saves Week Mini Kit<http://www.americasavesweek.org/america-saves-week-2017-mini-kit/>.
To help you promote the savings message, there are many saver campaigns across the country.  A local campaign can help you amplify the savings message. Use the find a local campaign<https://americasaves.org/for-savers/connect-to-a-campaign> section of America Saves webpage to find a campaign in your area.

6) Digital resources
Promote financial education digitally with our free electronic graphics<http://www.consumerfinance.gov/library-resources/marketing-materials/> and marketing materials. Add financial screen savers to your computers or web banners to your website. Plus, access the CFPB's Facebook<https://www.facebook.com/CFPB/>, Twitter<https://twitter.com/cfpb> and YouTube<https://www.youtube.com/user/cfpbvideo> pages to share our posts, info-graphics and videos with your patrons, like this Everyone has a story: Meet Venida<https://www.youtube.com/watch?v=MD5iOesN-2o>.

Ken McDonnell
Office of Financial Education
Division of Consumer Education and Engagement
Consumer Financial Protection Bureau
1275 First Street, NE Washington, DC
Tel: 202-435-7303
Cell: 202-440-3699
Email: kenneth.mcdonnell at cfpb.gov<mailto:kenneth.mcdonnell at cfpb.gov>
consumerfinance.gov
Visit http://promotions.usa.gov/cfpbpubs.html to get free copies of CFPB consumer brochures
Confidentiality Notice: If you received this email by mistake, you should notify the sender of the mistake and delete the e-mail and any attachments. An inadvertent disclosure is not intended to waive any privileges.

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