[Libs-Or] Upcoming Infopeople Online Courses

[Darci Hanning]

Greetings!

Here are some upcoming online courses being offered by Infopeople:

Emotional Intelligence in the Library Workplace<https://infopeople.org/civicrm/event/info?id=736&reset=1>, an Infopeople online course, February 13, 2018 - March 12, 2018
Would you like to better serve your customers, work in a more productive and harmonious setting and experience greater satisfaction in your work? Emotional intelligence, aka "the other kind of intelligence," is considered by many to be more important to workplace success and satisfaction than technical ability or IQ. When we interact with co-workers or customers, emotions are part of every human interaction. The good news is that emotional intelligence can be developed in very practical ways with focus and practice.

In this course, you'll learn:
*         What emotional intelligence is and why it matters
*         How the human brain and biological responses impact emotional intelligence
*         Techniques for developing emotional intelligence, including calming and cooling strategies
*         Using emotional intelligence to take constructive action

Instructor: Catherine McHugh<https://infopeople.org/people/catherine-mchugh>, fee: $150 for those in the California library community, $200 for all others.

For a complete course description and to register go to https://infopeople.org/civicrm/event/info?id=736&reset=1

Teaching Patrons to Use Technology<https://infopeople.org/civicrm/event/info?id=742&reset=1>, An Infopeople 4-week online course, February 20, 2018 to March 19, 2018
Do you provide technology assistance to library patrons? Are you responsible for coordinating technology related programs and services at your library? Do you help patrons in your library's makerspace, technology lab, or media lab? If you regularly help patrons to use technology, this course can help increase your skills and improve your library's services.

In this course you will learn how to...
*         Explore traditional and non-traditional models that libraries can use to provide technology instruction for patrons of all ages
*         Learn planning, promotional, and evaluation processes to improve existing services and programs and better meet patron needs
*         Look at ways to support staff learning to increase technology skills and improve services

Instructor: Crystal Schimpf<https://infopeople.org/people/crystal-schimpf-0>

Fee: $150 for those in the California library community, $200 for all others.
For a complete course description and to register go to https://infopeople.org/civicrm/event/info?id=742&reset=1

Library Services for Patrons Experiencing Homelessness<https://infopeople.org/civicrm/event/info?id=745&reset=1>, an Infopeople 4-week online course, March 6 - April 2, 2018
This course will provide you with the tools you need to navigate the world of services to people experiencing homelessness and figure out your library's place in that world. We will look at real life examples of the challenges faced by libraries and their patrons, and the approaches individual libraries are taking, including a number of ways libraries are collaborating with local agencies.

This course will also explore...

*         Why libraries should be part of the caring community surrounding those experiencing homelessness
*         The challenges faced by unaccompanied LGBTQ+ youth experiencing homelessness
*         Actionable goals for your library and how to address barriers to meeting those goals

Join instructor Julie Winkelstein as she expertly guides you through short and long-term approaches to addressing homelessness at your library.

Instructor: Julie Winkelstein<https://infopeople.org/people/julie-ann-winkelstein>, fee: $150 for those in the California library community, $200 for all others.

For a complete course description and to register go to https://infopeople.org/civicrm/event/info?id=745&reset=1

For questions or further assistance, please contact:
Gini Ambrosino, Infopeople Project Assistant
705 E. Bidwell, Suite 2 - 312
Folsom, CA 95630
(916) 690-6595
assist at infopeople.org<mailto:assist at infopeople.org>
http://infopeople.org/

Cheers,
Darci Hanning, MLIS
Technology Development Consultant
darci.hanning at state.or.us<mailto:darci.hanning at state.or.us> | 503-378-2527 | www.oregon.gov/osl/ld<http://www.oregon.gov/osl/ld>
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Ask me about the Edge Initiative<http://oregonedge.net/>!
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