[Libs-Or] Patron accommodation question

Sue Bennett sbennett at waldportlibrary.org
Tue Jan 29 13:41:43 PST 2019

We have a patron with the same illness.  She requested that the wifi be
turned off, all cell phones (including other patrons phones) and our
cordless phones turned off while she was in the building.  We felt this was
not a reasonable accommodation since it would disrupt our phone service as
well as the other patrons.  We have offered limited research services for
her and have carried books out to the car for her.  We did try to find other
facilities in town that had wired internet service but were not successful.






Sue Bennett

Library Director 

Waldport Public Library

Community Center Coordinator

460 Hemlock 

PO Box 1357 

Waldport, OR  97394

(541) 563-5880

 <http://www.waldportlibrary.org/> www.waldportlibrary.org


"Reading gives us someplace to go when we have to stay where we are."

--Mason Cooley


From: Libs-Or <libs-or-bounces at listsmart.osl.state.or.us> On Behalf Of Kari
Sent: Tuesday, January 29, 2019 12:50 PM
To: libs-or at listsmart.osl.state.or.us
Subject: [Libs-Or] Patron accommodation question


We have a patron with the following request:


I suffer from a condition called Electro Hypersensitivity, also called
microwave sickness. Many others also suffer from this condition (Alan
DeBoer's wife is one). When in the presence of a strong wifi signal, my
symptoms of ringing in the ears (tinnitus) and headaches worsen.


I am requesting there are days and times when wifi is turned off for people
like me. I LOVE reading and have checked out many books from the library.


Have any of you encountered similar requests? How would you handle this


Kari May

Library Director

Jackson County Library Services

205 S. Central Ave. Medford, OR 97501



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