[Libs-Or] Patron accommodation question

Michael Bowman bowman at pdx.edu
Wed Jan 30 13:31:17 PST 2019


There may be a way to accommodate this patron’s request. Metal shelves full of books are effective at attenuating WiFi signals. It’s possible there may be dead spots in your library. It may be worth trying to identify those spots and directing this patron to them.

Michael Bowman
Assistant University Librarian/Professsor
Portland State University

> On Jan 30, 2019, at 1:22 PM, Mary Grenci <mgrenci at uoregon.edu> wrote:
> 
> I also agree that Ted Smith’s response was disappointing and disrespectful.  A part of me understands the desire for a snarky response to someone’s request that a library stop serving all of its other patrons in order to be able to serve one, but perhaps the patron making the request does not understand exactly how libraries rely heavily on this technology for their day-to-day service.  It could be a learning opportunity all around if the communication is done right.
>  
>  
> ***************************************
> Mary Grenci, Electronic Resources Team Leader
> University of Oregon Libraries
> Eugene, OR 97403-1299
> mgrenci at uoregon.edu <mailto:mgrenci at uoregon.edu>
>  
>  
>  
> From: Libs-Or <libs-or-bounces at listsmart.osl.state.or.us> On Behalf Of Malone, Linda
> Sent: Wednesday, January 30, 2019 1:11 PM
> To: Bev Ecklund <becklund at willamette.edu>; libs-or at listsmart.osl.state.or.us
> Subject: Re: [Libs-Or] Patron accommodation question
>  
> Agreed.
> 
> Linda V. Malone, On-Call Library Asst. II/Librarian
> Lake Oswego Public Library
> lmalone at ci.oswego.or.us <mailto:lmalone at ci.oswego.or.us>
> From: Libs-Or <libs-or-bounces at listsmart.osl.state.or.us <mailto:libs-or-bounces at listsmart.osl.state.or.us>> on behalf of Bev Ecklund <becklund at willamette.edu <mailto:becklund at willamette.edu>>
> Sent: Wednesday, January 30, 2019 12:51:56 PM
> To: libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>
> Subject: Re: [Libs-Or] Patron accommodation question
>  
> I'm disappointed in Mr. Smith's response.  Regardless of our patron's mental or physical health conditions, they deserve reasonable access to library services and our respect. 
>  
> Bev Ecklund, MLS
> Keizer Community Library Board Member
>  
> On Wed, Jan 30, 2019 at 12:00 PM <libs-or-request at listsmart.osl.state.or.us <mailto:libs-or-request at listsmart.osl.state.or.us>> wrote:
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> 
> Today's Topics:
> 
>    1. Patron accommodation question (Kari May)
>    2. Re: Patron accommodation question (Cindy Gibbon)
>    3. Re: Patron accommodation question (Kristin Williams)
>    4. Re: Patron accommodation question (Leah Griffith)
>    5. Re: Patron accommodation question (Cindy Gibbon)
>    6. Re: Patron accommodation question (Sue Bennett)
>    7. Re: Patron accommodation question (Jim Jatkevicius)
>    8. Job Posting: Library Page (PT), McMinnville Public Library
>       (Adam Carlson)
>    9. Re: Patron accommodation question (Ted Smith)
>   10. Re: Patron accommodation question (Becky Bean)
>   11. Teen services librarian - King County, WA (Pierina Parise)
>   12. Re: Patron accommodation question (Cultural Coalition - Calcagno)
> 
> 
> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Tue, 29 Jan 2019 20:49:32 +0000
> From: Kari May <KMay at jcls.org <mailto:KMay at jcls.org>>
> To: "libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>"
>         <libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>>
> Subject: [Libs-Or] Patron accommodation question
> Message-ID: <e8b8dfa68573405a9c8b32cf634c5f24 at LSSI-EXC2.lssi.hqmd <mailto:e8b8dfa68573405a9c8b32cf634c5f24 at LSSI-EXC2.lssi.hqmd>>
> Content-Type: text/plain; charset="us-ascii"
> 
> We have a patron with the following request:
> 
> 
> I suffer from a condition called Electro Hypersensitivity, also called microwave sickness. Many others also suffer from this condition (Alan DeBoer's wife is one). When in the presence of a strong wifi signal, my symptoms of ringing in the ears (tinnitus) and headaches worsen.
> 
> 
> I am requesting there are days and times when wifi is turned off for people like me. I LOVE reading and have checked out many books from the library.
> 
> Have any of you encountered similar requests? How would you handle this situation?
> 
> Kari May
> Library Director
> Jackson County Library Services
> 205 S. Central Ave. Medford, OR 97501
> 541-774-6401
> [Jackson County Library Services Logo]
> 
> 
> Confidentiality Disclaimer
> The information contained in this email may be confidential and/or legally privileged. It has been sent for the sole use of the intended recipient(s). If the reader of this message is not an intended recipient, you are hereby notified that any unauthorized review, use, disclosure, dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please reply to the sender and destroy all copies of the message. To contact us directly, send to postmaster at lsslibraries.com <mailto:postmaster at lsslibraries.com>. Thank you.
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> 
> ------------------------------
> 
> Message: 2
> Date: Tue, 29 Jan 2019 13:17:24 -0800
> From: Cindy Gibbon <cindyg at multcolib.org <mailto:cindyg at multcolib.org>>
> To: Kari May <KMay at jcls.org <mailto:KMay at jcls.org>>
> Cc: "libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>"
>         <libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>>
> Subject: Re: [Libs-Or] Patron accommodation question
> Message-ID:
>         <CAPB4KpeN=663rEoV3qsyJhsS-uBTAA_c_+4MzTXQu8jYyvyKxg at mail.gmail.com <mailto:663rEoV3qsyJhsS-uBTAA_c_%2B4MzTXQu8jYyvyKxg at mail.gmail.com>>
> Content-Type: text/plain; charset="utf-8"
> 
> We haven't had this one exactly, but here's my thinking.  ADA requires that
> we make "reasonable accommodations" for people with disabilities.  Turning
> off the wifi so that nobody else can use it is probably not "reasonable."
> But maybe there is something else you can do for this patron that would be
> a reasonable way to help her use the library.
> 
> I know you probably don't have legal counsel readily available to advise
> you.  One piece of advice we have had from our counsel is to not go down
> the rabbit hole of questioning whether this person's disability is "real."
> Since ADA does not allow us to ask for any kind of certification of the
> disability, that isn't helpful.  We just take the patron's word that they
> have a disability and then try to determine what we can reasonably do.
> 
> I hope this is helpful!
> *Cindy*
> 
> *Cindy Gibbon*
> *Director of Policy and Special Projects*
> My schedule: Monday through Friday
> Multnomah County Library
> 503.988.5496
> multcolib.org <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fmultcolib.org&c=E,1,t5qQDhYD9tUdOnX6rcrqzyz_QthdUZuVPvtE0a0E74xRgXDZeVMAumPZLcAAz9gneY0hH6m7YItjOd8c52TImCH1hBE1h-VBLrt9K7YRH24t_YjCY5hoZnw,&typo=1>
> 
> Pronouns:  She, her, hers
> 
> 
> 
> 
> 
> On Tue, Jan 29, 2019 at 12:50 PM Kari May <KMay at jcls.org <mailto:KMay at jcls.org>> wrote:
> 
> > We have a patron with the following request:
> >
> >
> >
> > I suffer from a condition called Electro Hypersensitivity, also called
> > microwave sickness. Many others also suffer from this condition (Alan
> > DeBoer?s wife is one). When in the presence of a strong wifi signal, my
> > symptoms of ringing in the ears (tinnitus) and headaches worsen.
> >
> >
> >
> > I am requesting there are days and times when wifi is turned off for
> > people like me. I LOVE reading and have checked out many books from the
> > library.
> >
> >
> >
> > Have any of you encountered similar requests? How would you handle this
> > situation?
> >
> >
> >
> > *Kari May*
> >
> > Library Director
> >
> > Jackson County Library Services
> >
> > 205 S. Central Ave. Medford, OR 97501
> >
> > 541-774-6401
> >
> > [image: Jackson County Library Services Logo]
> >
> >
> >
> > Confidentiality Disclaimer
> > The information contained in this email may be confidential and/or legally
> > privileged. It has been sent for the sole use of the intended recipient(s).
> > If the reader of this message is not an intended recipient, you are hereby
> > notified that any unauthorized review, use, disclosure, dissemination,
> > distribution, or copying of this communication, or any of its contents, is
> > strictly prohibited. If you have received this communication in error,
> > please reply to the sender and destroy all copies of the message. To
> > contact us directly, send to postmaster at lsslibraries.com <mailto:postmaster at lsslibraries.com>. Thank you.
> >
> [This email was encrypted for your privacy and security]
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> 
> ------------------------------
> 
> Message: 3
> Date: Tue, 29 Jan 2019 13:20:30 -0800
> From: "Kristin Williams" <athenalibrary at cityofathena.com <mailto:athenalibrary at cityofathena.com>>
> To: "'Kari May'" <KMay at jcls.org <mailto:KMay at jcls.org>>, <libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>>
> Subject: Re: [Libs-Or] Patron accommodation question
> Message-ID: <01d401d4b818$767ee2e0$637ca8a0$@cityofathena.com <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fcityofathena.com&c=E,1,hl1wOfXDcgFHQHsY09WDwI9cBmJPFTTC6MD6WCxR1tcZpQZigU6jmNIBsDprQai6pZDO2w7Hpxl08Gaax2_azX-8boCed0Gj6pROfiJx2Z9249nhioHbVzruuw,,&typo=1>>
> Content-Type: text/plain; charset="us-ascii"
> 
> Do you have any kind of home-bound services?  I might point her that
> direction.  I'm not sure that turning off the wifi is a reasonable
> accommodation, at least, it wouldn't be at my library. 
> 
> 
> 
> 
> 
> Kristin Williams, MLS
> 
> Library Director
> 
> Athena Public Library
> 
> 418 Main St
> 
> Athena, OR 97813
> 
> 541-566-2470
> 
>  <http://www.athenalibrary.weebly.com/ <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.athenalibrary.weebly.com%2f&c=E,1,v2sfUM8jEI8oCi_4y0_ugzPB2y0lXR2xSKMQYIhs2uJEFkyFvMrlvz1Mj-9VdwQQP1aNrNMv2PsGhIXjMrIlwdrz_A8Qad1yMLkhaE3GBR0d&typo=1>> www.athenalibrary.weebly.com <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.athenalibrary.weebly.com&c=E,1,r-FO9dWsIj6DC4TUK7oGwNzqeX8r-3jDM2SJwBejlmFDwah3opv28erCqwSuNHbnWjutwgkTGmbgJmjUi98c83B_UfmBLwdv_LajwQBXZdxcv1E,&typo=1>
> 
> 
> 
> From: Libs-Or [mailto:libs-or-bounces at listsmart.osl.state.or.us <mailto:libs-or-bounces at listsmart.osl.state.or.us>] On Behalf
> Of Kari May
> Sent: Tuesday, January 29, 2019 12:50 PM
> To: libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>
> Subject: [Libs-Or] Patron accommodation question
> 
> 
> 
> We have a patron with the following request:
> 
> 
> 
> I suffer from a condition called Electro Hypersensitivity, also called
> microwave sickness. Many others also suffer from this condition (Alan
> DeBoer's wife is one). When in the presence of a strong wifi signal, my
> symptoms of ringing in the ears (tinnitus) and headaches worsen.
> 
> 
> 
> I am requesting there are days and times when wifi is turned off for people
> like me. I LOVE reading and have checked out many books from the library.
> 
> 
> 
> Have any of you encountered similar requests? How would you handle this
> situation?
> 
> 
> 
> Kari May
> 
> Library Director
> 
> Jackson County Library Services
> 
> 205 S. Central Ave. Medford, OR 97501
> 
> 541-774-6401
> 
> 
> 
> 
> 
> Confidentiality Disclaimer
> The information contained in this email may be confidential and/or legally
> privileged. It has been sent for the sole use of the intended recipient(s).
> If the reader of this message is not an intended recipient, you are hereby
> notified that any unauthorized review, use, disclosure, dissemination,
> distribution, or copying of this communication, or any of its contents, is
> strictly prohibited. If you have received this communication in error,
> please reply to the sender and destroy all copies of the message. To contact
> us directly, send to postmaster at lsslibraries.com <mailto:postmaster at lsslibraries.com>
> <mailto:postmaster at lsslibraries.com <mailto:postmaster at lsslibraries.com>> . Thank you. 
> 
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> 
> ------------------------------
> 
> Message: 4
> Date: Tue, 29 Jan 2019 21:30:13 +0000
> From: Leah Griffith <leah.griffith at newbergoregon.gov <mailto:leah.griffith at newbergoregon.gov>>
> To: 'Kari May' <KMay at jcls.org <mailto:KMay at jcls.org>>, "'libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>'"
>         <libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>>
> Subject: Re: [Libs-Or] Patron accommodation question
> Message-ID: <60701c9122884e4ead5daf83e45b2c20 at newbergoregon.gov <mailto:60701c9122884e4ead5daf83e45b2c20 at newbergoregon.gov>>
> Content-Type: text/plain; charset="us-ascii"
> 
> This was a question from a few years ago (I think I remember it was from Ted Smith, who's now retired from Newport PL).   The consensus was that that turning off the wifi wasn't a reasonable accommodation for this individual and that a variety of outreach activities were offered.   It's a difficult situation, but wifi is an essential library service and turning it off on a regular basis (days and times) would not be reasonable.
> 
> 
> Leah
> Leah M. Griffith,  Director
> Newberg Public Library       503.537.1256
> 
> From: Libs-Or [mailto:libs-or-bounces at listsmart.osl.state.or.us <mailto:libs-or-bounces at listsmart.osl.state.or.us>] On Behalf Of Kari May
> Sent: Tuesday, January 29, 2019 12:50 PM
> To: libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>
> Subject: [Libs-Or] Patron accommodation question
> 
> We have a patron with the following request:
> 
> 
> I suffer from a condition called Electro Hypersensitivity, also called microwave sickness. Many others also suffer from this condition (Alan DeBoer's wife is one). When in the presence of a strong wifi signal, my symptoms of ringing in the ears (tinnitus) and headaches worsen.
> 
> 
> I am requesting there are days and times when wifi is turned off for people like me. I LOVE reading and have checked out many books from the library.
> 
> Have any of you encountered similar requests? How would you handle this situation?
> 
> Kari May
> Library Director
> Jackson County Library Services
> 205 S. Central Ave. Medford, OR 97501
> 541-774-6401
> [Jackson County Library Services Logo]
> 
> 
> Confidentiality Disclaimer
> The information contained in this email may be confidential and/or legally privileged. It has been sent for the sole use of the intended recipient(s). If the reader of this message is not an intended recipient, you are hereby notified that any unauthorized review, use, disclosure, dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please reply to the sender and destroy all copies of the message. To contact us directly, send to postmaster at lsslibraries.com <mailto:postmaster at lsslibraries.com><mailto:postmaster at lsslibraries.com <mailto:postmaster at lsslibraries.com>>. Thank you.
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> 
> ------------------------------
> 
> Message: 5
> Date: Tue, 29 Jan 2019 13:33:58 -0800
> From: Cindy Gibbon <cindyg at multcolib.org <mailto:cindyg at multcolib.org>>
> To: Kristin Williams <athenalibrary at cityofathena.com <mailto:athenalibrary at cityofathena.com>>
> Cc: libs-or <libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>>
> Subject: Re: [Libs-Or] Patron accommodation question
> Message-ID:
>         <CAPB4KpcXYsDrA2RU2J8VHKT7HdLz0b_RL1d_JU_YW_-cnxfVeg at mail.gmail.com <mailto:CAPB4KpcXYsDrA2RU2J8VHKT7HdLz0b_RL1d_JU_YW_-cnxfVeg at mail.gmail.com>>
> Content-Type: text/plain; charset="utf-8"
> 
> If you have the ability to offer some kind of outreach service, I'd agree
> that is probably the most reasonable way to accommodate this patron.
> *Cindy*
> 
> *Cindy Gibbon*
> *Director of Policy and Special Projects*
> My schedule: Monday through Friday
> Multnomah County Library
> 503.988.5496
> multcolib.org <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fmultcolib.org&c=E,1,001DP6TD5DP5Kpmo41BWnlNdjaoTkFj7iQnD6xstnzHzosEUtkjN7tdFcChGxsTUHbZOIem1Pn0MesFiqr61eUw-clHJHf0Bso6c6eSNIIJOEwCyMcCZLkgO&typo=1>
> 
> Pronouns:  She, her, hers
> 
> 
> 
> 
> 
> On Tue, Jan 29, 2019 at 1:21 PM Kristin Williams <
> athenalibrary at cityofathena.com <mailto:athenalibrary at cityofathena.com>> wrote:
> 
> > Do you have any kind of home-bound services?  I might point her that
> > direction.  I?m not sure that turning off the wifi is a reasonable
> > accommodation, at least, it wouldn?t be at my library.
> >
> >
> >
> >
> >
> > *Kristin Williams, MLS*
> >
> > Library Director
> >
> > Athena Public Library
> >
> > 418 Main St
> >
> > Athena, OR 97813
> >
> > 541-566-2470
> >
> > www.athenalibrary.weebly.com <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.athenalibrary.weebly.com&c=E,1,tAW-VqWAmrzWviOaN4EMxU-dBX5Bbe4W2EX2x3-Zusz2y42x8HWWa99ml-T5_XwGjGUtTDgZ3leqbh3BSvAImF-mcPyPEqiC1_VkP0qX&typo=1>
> >
> >
> >
> > *From:* Libs-Or [mailto:libs-or-bounces at listsmart.osl.state.or.us <mailto:libs-or-bounces at listsmart.osl.state.or.us>] *On
> > Behalf Of *Kari May
> > *Sent:* Tuesday, January 29, 2019 12:50 PM
> > *To:* libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>
> > *Subject:* [Libs-Or] Patron accommodation question
> >
> >
> >
> > We have a patron with the following request:
> >
> >
> >
> > I suffer from a condition called Electro Hypersensitivity, also called
> > microwave sickness. Many others also suffer from this condition (Alan
> > DeBoer?s wife is one). When in the presence of a strong wifi signal, my
> > symptoms of ringing in the ears (tinnitus) and headaches worsen.
> >
> >
> >
> > I am requesting there are days and times when wifi is turned off for
> > people like me. I LOVE reading and have checked out many books from the
> > library.
> >
> >
> >
> > Have any of you encountered similar requests? How would you handle this
> > situation?
> >
> >
> >
> > *Kari May*
> >
> > Library Director
> >
> > Jackson County Library Services
> >
> > 205 S. Central Ave. Medford, OR 97501
> >
> > 541-774-6401
> >
> > [image: Jackson County Library Services Logo]
> >
> >
> >
> > Confidentiality Disclaimer
> > The information contained in this email may be confidential and/or legally
> > privileged. It has been sent for the sole use of the intended recipient(s).
> > If the reader of this message is not an intended recipient, you are hereby
> > notified that any unauthorized review, use, disclosure, dissemination,
> > distribution, or copying of this communication, or any of its contents, is
> > strictly prohibited. If you have received this communication in error,
> > please reply to the sender and destroy all copies of the message. To
> > contact us directly, send to postmaster at lsslibraries.com <mailto:postmaster at lsslibraries.com>. Thank you.
> >
> [This email was encrypted for your privacy and security]
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> 
> ------------------------------
> 
> Message: 6
> Date: Tue, 29 Jan 2019 13:41:43 -0800
> From: "Sue Bennett" <sbennett at waldportlibrary.org <mailto:sbennett at waldportlibrary.org>>
> To: "'Kari May'" <KMay at jcls.org <mailto:KMay at jcls.org>>, <libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>>
> Subject: Re: [Libs-Or] Patron accommodation question
> Message-ID: <004401d4b81b$6f4fb730$4def2590$@waldportlibrary.org <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwaldportlibrary.org&c=E,1,Uwl-7zHtXM0Tw2j7LuuE0Fs08yzAK46KGGWyTsXKt9WeAv0J3THD9NwCQvbNnJ7xAWIl7tF6cO-2x2UCMgoczHOE_QyF9t8AsdhvemOtKomBmdP1&typo=1>>
> Content-Type: text/plain; charset="us-ascii"
> 
> We have a patron with the same illness.  She requested that the wifi be
> turned off, all cell phones (including other patrons phones) and our
> cordless phones turned off while she was in the building.  We felt this was
> not a reasonable accommodation since it would disrupt our phone service as
> well as the other patrons.  We have offered limited research services for
> her and have carried books out to the car for her.  We did try to find other
> facilities in town that had wired internet service but were not successful.
> 
> 
> 
> 
> Sue
> 
> 
> 
> 
> 
> 
> 
> Sue Bennett
> 
> Library Director 
> 
> Waldport Public Library
> 
> Community Center Coordinator
> 
> 460 Hemlock 
> 
> PO Box 1357 
> 
> Waldport, OR  97394
> 
> (541) 563-5880
> 
>  <http://www.waldportlibrary.org/ <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.waldportlibrary.org%2f&c=E,1,LaD8bJ7y7-SPIiLQdZs_3KQlYeuiDnhc50nmOMg6GtyoY-2JjhIzrXgOHjBu4RoYqvCxt4sGm8LsFs7hz2dK5TzpslC10iNgfhzVFh9niX-aDrxN1lrhEe16K30,&typo=1>> www.waldportlibrary.org <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.waldportlibrary.org&c=E,1,7eUjYQy7tsJuAtgCADkIVpZL9xgza8UxG2JAmJaav8PLA3kIIzNpprTMOwGGutLWJl-BLMBFkocKcqB3wLQX6XLyu9zgKFtQDgWzshJh3TXUjA,,&typo=1>
> 
> 
> 
> "Reading gives us someplace to go when we have to stay where we are."
> 
> --Mason Cooley
> 
> 
> 
> From: Libs-Or <libs-or-bounces at listsmart.osl.state.or.us <mailto:libs-or-bounces at listsmart.osl.state.or.us>> On Behalf Of Kari
> May
> Sent: Tuesday, January 29, 2019 12:50 PM
> To: libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>
> Subject: [Libs-Or] Patron accommodation question
> 
> 
> 
> We have a patron with the following request:
> 
> 
> 
> I suffer from a condition called Electro Hypersensitivity, also called
> microwave sickness. Many others also suffer from this condition (Alan
> DeBoer's wife is one). When in the presence of a strong wifi signal, my
> symptoms of ringing in the ears (tinnitus) and headaches worsen.
> 
> 
> 
> I am requesting there are days and times when wifi is turned off for people
> like me. I LOVE reading and have checked out many books from the library.
> 
> 
> 
> Have any of you encountered similar requests? How would you handle this
> situation?
> 
> 
> 
> Kari May
> 
> Library Director
> 
> Jackson County Library Services
> 
> 205 S. Central Ave. Medford, OR 97501
> 
> 541-774-6401
> 
> 
> 
> 
> 
> Confidentiality Disclaimer
> The information contained in this email may be confidential and/or legally
> privileged. It has been sent for the sole use of the intended recipient(s).
> If the reader of this message is not an intended recipient, you are hereby
> notified that any unauthorized review, use, disclosure, dissemination,
> distribution, or copying of this communication, or any of its contents, is
> strictly prohibited. If you have received this communication in error,
> please reply to the sender and destroy all copies of the message. To contact
> us directly, send to postmaster at lsslibraries.com <mailto:postmaster at lsslibraries.com>
> <mailto:postmaster at lsslibraries.com <mailto:postmaster at lsslibraries.com>> . Thank you. 
> 
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> 
> ------------------------------
> 
> Message: 7
> Date: Tue, 29 Jan 2019 21:45:01 +0000
> From: Jim Jatkevicius <jimj at wccls.org <mailto:jimj at wccls.org>>
> To: Leah Griffith <leah.griffith at newbergoregon.gov <mailto:leah.griffith at newbergoregon.gov>>, 'Kari May'
>         <KMay at jcls.org <mailto:KMay at jcls.org>>, "'libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>'"
>         <libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>>
> Subject: Re: [Libs-Or] Patron accommodation question
> Message-ID:
>         <735BB19F13A4D34AAEDB8A38566E3AE20C259731 at WCCLSEXC10.wccls.lib.or.us <mailto:735BB19F13A4D34AAEDB8A38566E3AE20C259731 at WCCLSEXC10.wccls.lib.or.us>>
> Content-Type: text/plain; charset="windows-1252"
> 
> ADA describes "Fundamental alteration" as "a change that is so significant that it alters the essential nature of the goods, services, facilities, privileges, advantages, or accommodations offered. "
> 
> It seems to me as well that turning off Wifi on a regular basis to accommodate a single patron would disrupt what is, as pointed out, an essential service, as noted in the definition above.
> 
> Jim Jatkevicius, Adult Services Librarian
> Forest Grove, OR 97116
> jimj at wccls.org <mailto:jimj at wccls.org><mailto:jimj at wccls.org <mailto:jimj at wccls.org>>
> 503 992-3248
> 
> 
> ________________________________
> From: Libs-Or [libs-or-bounces at listsmart.osl.state.or.us <mailto:libs-or-bounces at listsmart.osl.state.or.us>] on behalf of Leah Griffith [leah.griffith at newbergoregon.gov <mailto:leah.griffith at newbergoregon.gov>]
> Sent: Tuesday, January 29, 2019 1:30 PM
> To: 'Kari May'; 'libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>'
> Subject: Re: [Libs-Or] Patron accommodation question
> 
> This was a question from a few years ago (I think I remember it was from Ted Smith, who?s now retired from Newport PL).   The consensus was that that turning off the wifi wasn?t a reasonable accommodation for this individual and that a variety of outreach activities were offered.   It?s a difficult situation, but wifi is an essential library service and turning it off on a regular basis (days and times) would not be reasonable.
> 
> 
> Leah
> Leah M. Griffith,  Director
> Newberg Public Library       503.537.1256
> 
> From: Libs-Or [mailto:libs-or-bounces at listsmart.osl.state.or.us <mailto:libs-or-bounces at listsmart.osl.state.or.us>] On Behalf Of Kari May
> Sent: Tuesday, January 29, 2019 12:50 PM
> To: libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>
> Subject: [Libs-Or] Patron accommodation question
> 
> We have a patron with the following request:
> 
> 
> I suffer from a condition called Electro Hypersensitivity, also called microwave sickness. Many others also suffer from this condition (Alan DeBoer?s wife is one). When in the presence of a strong wifi signal, my symptoms of ringing in the ears (tinnitus) and headaches worsen.
> 
> 
> I am requesting there are days and times when wifi is turned off for people like me. I LOVE reading and have checked out many books from the library.
> 
> Have any of you encountered similar requests? How would you handle this situation?
> 
> Kari May
> Library Director
> Jackson County Library Services
> 205 S. Central Ave. Medford, OR 97501
> 541-774-6401
> [Jackson County Library Services Logo]
> 
> 
> Confidentiality Disclaimer
> The information contained in this email may be confidential and/or legally privileged. It has been sent for the sole use of the intended recipient(s). If the reader of this message is not an intended recipient, you are hereby notified that any unauthorized review, use, disclosure, dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please reply to the sender and destroy all copies of the message. To contact us directly, send to postmaster at lsslibraries.com <mailto:postmaster at lsslibraries.com><mailto:postmaster at lsslibraries.com <mailto:postmaster at lsslibraries.com>>. Thank you.
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> 
> ------------------------------
> 
> Message: 8
> Date: Tue, 29 Jan 2019 23:25:05 +0000
> From: Adam Carlson <Adam.Carlson at mcminnvilleoregon.gov <mailto:Adam.Carlson at mcminnvilleoregon.gov>>
> To: "libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>"
>         <libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>>
> Subject: [Libs-Or] Job Posting: Library Page (PT), McMinnville Public
>         Library
> Message-ID: <6A72D5F7B684174CA3397AD6A774BDFD01917F54AA at xch2010>
> Content-Type: text/plain; charset="us-ascii"
> 
> Hello everyone,
> 
> The McMinnville Public Library is seeking an individual looking for entry level library experience. The Library Page perform a variety of tasks for the library including checking-in, shelving, and processing library materials for circulation. No education or previous work experience requirement. Applicants must be able to work Friday's and Saturday's. The hours offered will be 11 hours a week. Starting pay will be at $10.85 per hour. This position closes on 2/5/19. See the link below for further information and to apply.
> 
> https://www.mcminnvilleoregon.gov/hr/page/library-page-1 <https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.mcminnvilleoregon.gov%2fhr%2fpage%2flibrary-page-1&c=E,1,VTd_K0C5YMraoohN9MnH-vX6qH8utMXJrVLVP3jMrjhC3YYpqSLFqzDaUEz3D3RjIvJI8ZW7dE5JFRrTw5bgQEOQw58RojHF5IucQcswpxbsWNngJ9_2bOzn&typo=1>
> 
> Thank you,
> Adam Carlson
> Circulation Supervisor
> McMinnville Public Library
> (503) 435-5556
> 
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> 
> ------------------------------
> 
> Message: 9
> Date: Wed, 30 Jan 2019 00:36:00 +0000
> From: Ted Smith <t.smith at newportlibrary.org <mailto:t.smith at newportlibrary.org>>
> To: Kari May <KMay at jcls.org <mailto:KMay at jcls.org>>, "libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>"
>         <libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>>
> Subject: Re: [Libs-Or] Patron accommodation question
> Message-ID: <c0bea78ab01049af905ea4cf1eaa0506 at newportlibrary.org <mailto:c0bea78ab01049af905ea4cf1eaa0506 at newportlibrary.org>>
> Content-Type: text/plain; charset="windows-1252"
> 
> Get on Amazon and purchase her a tin hat. They sell them. Also let her know that the sun puts out millions of times more micro waves than your wife fi.
> 
> 
> 
> Sent from my Samsung Galaxy smartphone.
> 
> 
> -------- Original message --------
> From: Kari May <KMay at jcls.org <mailto:KMay at jcls.org>>
> Date: 1/29/19 12:49 PM (GMT-08:00)
> To: libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>
> Subject: [Libs-Or] Patron accommodation question
> 
> We have a patron with the following request:
> 
> 
> I suffer from a condition called Electro Hypersensitivity, also called microwave sickness. Many others also suffer from this condition (Alan DeBoer?s wife is one). When in the presence of a strong wifi signal, my symptoms of ringing in the ears (tinnitus) and headaches worsen.
> 
> 
> I am requesting there are days and times when wifi is turned off for people like me. I LOVE reading and have checked out many books from the library.
> 
> Have any of you encountered similar requests? How would you handle this situation?
> 
> Kari May
> Library Director
> Jackson County Library Services
> 205 S. Central Ave. Medford, OR 97501
> 541-774-6401
> [Jackson County Library Services Logo]
> 
> 
> Confidentiality Disclaimer
> The information contained in this email may be confidential and/or legally privileged. It has been sent for the sole use of the intended recipient(s). If the reader of this message is not an intended recipient, you are hereby notified that any unauthorized review, use, disclosure, dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please reply to the sender and destroy all copies of the message. To contact us directly, send to postmaster at lsslibraries.com <mailto:postmaster at lsslibraries.com>. Thank you.
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> 
> ------------------------------
> 
> Message: 10
> Date: Wed, 30 Jan 2019 00:49:07 +0000
> From: Becky Bean <beckyb at ci.st-helens.or.us <mailto:beckyb at ci.st-helens.or.us>>
> To: "libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>"
>         <libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>>
> Subject: Re: [Libs-Or] Patron accommodation question
> Message-ID: <43d3cdf38b5e486d8301700650f5cefe at ci.st-helens.or.us <mailto:43d3cdf38b5e486d8301700650f5cefe at ci.st-helens.or.us>>
> Content-Type: text/plain; charset="iso-8859-1"
> 
> For what it's worth, before my hearing got worse (it went away in my early 30s), the high pitched whine from TVs, computers, and WiFi boxes used to drive me nuts.  It sounded like an annoying, tinny, never-ending version of a mosquito. I used to unplug things in rooms to be able to sleep at night.  Maybe that's what she's referring to?  
> 
> I agree with other people that it wouldn't be fair to make the other patrons lose out on Wi-Fi to accommodate the needs of the one.  Perhaps offer to have her email a list of books she wants, and you can set them at the front desk for a fast checkout? 
> 
> ????
> 
> -----Original Message-----
> From: Libs-Or [mailto:libs-or-bounces at listsmart.osl.state.or.us <mailto:libs-or-bounces at listsmart.osl.state.or.us>] On Behalf Of Ted Smith
> Sent: Tuesday, January 29, 2019 4:36 PM
> To: Kari May <KMay at jcls.org <mailto:KMay at jcls.org>>; libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>
> Subject: Re: [Libs-Or] Patron accommodation question
> 
> Get on Amazon and purchase her a tin hat. They sell them. Also let her know that the sun puts out millions of times more micro waves than your wife fi.
> 
> 
> 
> Sent from my Samsung Galaxy smartphone.
> 
> 
> -------- Original message --------
> From: Kari May <KMay at jcls.org <mailto:KMay at jcls.org>>
> Date: 1/29/19 12:49 PM (GMT-08:00)
> To: libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>
> Subject: [Libs-Or] Patron accommodation question
> 
> We have a patron with the following request:
> 
> 
> I suffer from a condition called Electro Hypersensitivity, also called microwave sickness. Many others also suffer from this condition (Alan DeBoer's wife is one). When in the presence of a strong wifi signal, my symptoms of ringing in the ears (tinnitus) and headaches worsen.
> 
> 
> I am requesting there are days and times when wifi is turned off for people like me. I LOVE reading and have checked out many books from the library.
> 
> Have any of you encountered similar requests? How would you handle this situation?
> 
> Kari May
> Library Director
> Jackson County Library Services
> 205 S. Central Ave. Medford, OR 97501
> 541-774-6401
> [Jackson County Library Services Logo]
> 
> 
> Confidentiality Disclaimer
> The information contained in this email may be confidential and/or legally privileged. It has been sent for the sole use of the intended recipient(s). If the reader of this message is not an intended recipient, you are hereby notified that any unauthorized review, use, disclosure, dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please reply to the sender and destroy all copies of the message. To contact us directly, send to postmaster at lsslibraries.com <mailto:postmaster at lsslibraries.com>. Thank you.
> 
> 
> ------------------------------
> 
> Message: 11
> Date: Wed, 30 Jan 2019 17:22:10 +0000
> From: Pierina Parise <pparise at emporia.edu <mailto:pparise at emporia.edu>>
> To: "libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>"
>         <libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>>
> Subject: [Libs-Or] Teen services librarian - King County, WA
> Message-ID:
>         <MWHPR10MB147057FE7220EA568329D50BA1900 at MWHPR10MB1470.namprd10.prod.outlook.com <mailto:MWHPR10MB147057FE7220EA568329D50BA1900 at MWHPR10MB1470.namprd10.prod.outlook.com>>
> 
> Content-Type: text/plain; charset="us-ascii"
> 
> King County Library System is seeking a Teen Services Librarian<http://clicks.memberclicks-mail.net/wf/click?upn=0iRaY92Dr0XSPg4wxgnxW-2BJ3SgcI0p2flO0QAdrpQd3MqGOsAbrxnv8X6jK7LL8caMmHv-2BhudUgsMcd7gb2JygPS-2B9qMLrORc-2FtA-2FO0IOq548UoKp5XeDOgAxbZRpIcf_KfpLCee8-2FN66A9edg7YxgdlG0uatTMXyxALlVuXoDFvWhC5wtjXoWLAfEtQeo6rHW7NlUm2OsBT90m-2BrJf6NYsyAVTPiTIrxGMoLcKW-2BInhMTUTMS1hgCB8LRo1AD6FDF3MfMZ0zjFk67tZEEkq9KxmdPFnoa0rzu2YK4gzJBMZG1gcZQbQiaHmqLcLhFwwcpmpej-2F3NO1fOt8sJw-2Br0VcAB1q4hfnOcVyQSf3YKI5l6J-2B35pfRqLLaSqv9T2wXT0nbVGGao5PB9aFlrLZ94EDYW0d6tHXCLemVM-2BsvAeBUVqN7jg00s13Jq-2BJDqF88fVLq0SpDPvPHsxIwnUT40cg-3D-3D <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fclicks.memberclicks-mail.net%2fwf%2fclick%3fupn%3d0iRaY92Dr0XSPg4wxgnxW-2BJ3SgcI0p2flO0QAdrpQd3MqGOsAbrxnv8X6jK7LL8caMmHv-2BhudUgsMcd7gb2JygPS-2B9qMLrORc-2FtA-2FO0IOq548UoKp5XeDOgAxbZRpIcf_KfpLCee8-2FN66A9edg7YxgdlG0uatTMXyxALlVuXoDFvWhC5wtjXoWLAfEtQeo6rHW7NlUm2OsBT90m-2BrJf6NYsyAVTPiTIrxGMoLcKW-2BInhMTUTMS1hgCB8LRo1AD6FDF3MfMZ0zjFk67tZEEkq9KxmdPFnoa0rzu2YK4gzJBMZG1gcZQbQiaHmqLcLhFwwcpmpej-2F3NO1fOt8sJw-2Br0VcAB1q4hfnOcVyQSf3YKI5l6J-2B35pfRqLLaSqv9T2wXT0nbVGGao5PB9aFlrLZ94EDYW0d6tHXCLemVM-2BsvAeBUVqN7jg00s13Jq-2BJDqF88fVLq0SpDPvPHsxIwnUT40cg-3D-3D&c=E,1,k409lsb1hxH7zwrtMIU0Cl5mNRgyEpjMC_4Dy1mOQo1xMT6dbegWv_lwYwiiLjaPSAyi87UFb-DdXrTDrt7eMzAVq9KUrHrFGi5EycQYgT3zkg,,&typo=1>>. The position closes February 7.
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> 
> ------------------------------
> 
> Message: 12
> Date: Wed, 30 Jan 2019 19:34:49 +0000
> From: Cultural Coalition - Calcagno <ccwc at wccls.org <mailto:ccwc at wccls.org>>
> To: Kari May <KMay at jcls.org <mailto:KMay at jcls.org>>, "libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>"
>         <libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>>
> Subject: Re: [Libs-Or] Patron accommodation question
> Message-ID:
>         <97081C04FE31AC47BAE77852EE80995B05A981BB at WCCLSEXC10.wccls.lib.or.us <mailto:97081C04FE31AC47BAE77852EE80995B05A981BB at WCCLSEXC10.wccls.lib.or.us>>
> Content-Type: text/plain; charset="us-ascii"
> 
> Could noise-cancelling headphones help? I'm honestly curious. If so, maybe keep a pair at the desk for use while she or others with similar sensitivity are in the building.
> 
> Eva Calcagno, Cultural Coalition of Washington County
> ccwc at wccls.org <mailto:ccwc at wccls.org>
> 503-846-3274
> 
> From: Libs-Or [mailto:libs-or-bounces at listsmart.osl.state.or.us <mailto:libs-or-bounces at listsmart.osl.state.or.us>] On Behalf Of Kari May
> Sent: Tuesday, January 29, 2019 12:50 PM
> To: libs-or at listsmart.osl.state.or.us <mailto:libs-or at listsmart.osl.state.or.us>
> Subject: [Libs-Or] Patron accommodation question
> 
> We have a patron with the following request:
> 
> 
> I suffer from a condition called Electro Hypersensitivity, also called microwave sickness. Many others also suffer from this condition (Alan DeBoer's wife is one). When in the presence of a strong wifi signal, my symptoms of ringing in the ears (tinnitus) and headaches worsen.
> 
> 
> I am requesting there are days and times when wifi is turned off for people like me. I LOVE reading and have checked out many books from the library.
> 
> Have any of you encountered similar requests? How would you handle this situation?
> 
> Kari May
> Library Director
> Jackson County Library Services
> 205 S. Central Ave. Medford, OR 97501
> 541-774-6401
> [Jackson County Library Services Logo]
> 
> 
> Confidentiality Disclaimer
> The information contained in this email may be confidential and/or legally privileged. It has been sent for the sole use of the intended recipient(s). If the reader of this message is not an intended recipient, you are hereby notified that any unauthorized review, use, disclosure, dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please reply to the sender and destroy all copies of the message. To contact us directly, send to postmaster at lsslibraries.com <mailto:postmaster at lsslibraries.com>. Thank you.
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> 
> Subject: Digest Footer
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> 
> ------------------------------
> 
> End of Libs-Or Digest, Vol 191, Issue 33
> ****************************************
> 
>  
> -- 
> Bev Ecklund
> Office Coordinator | Placement Office
> Willamette University College of Law | 245 Winter Street SE <https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.google.com%2fmaps%2fplace%2fTruman%2bWesley%2bCollins%2bLegal%2bCenter%2c%2b245%2bWinter%2bSt%2bSE%2c%2bSalem%2c%2bOR%2b97301%2f%4044.9372949%2c-123.0337762%2c3a%2c75y%2c102.17h%2c90t%2fdata%3d%213m6%211e1%213m4%211sdy54zNwrseT-y4UZoFpJ4g%212e0%217i13312%218i6656%214m5%213m4%211s0x54bfff134fbf725b%3a0xaf0daccaa5b8b908%218m2%213d44.9369266%214d-123.0335563&c=E,1,xKA5wfl1FD402CIR78rCnqSQGqLISC-HROHRLzLoAZdPCKVyBTKlTiH0rjPPp9HJsJ6GhQXCYWcviq8yZdxZesel2MkqAR1O3x-WksTuTe5tCfzqVus,&typo=1> | Salem, OR 97301 <https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.google.com%2fmaps%2fplace%2fTruman%2bWesley%2bCollins%2bLegal%2bCenter%2c%2b245%2bWinter%2bSt%2bSE%2c%2bSalem%2c%2bOR%2b97301%2f%4044.9372949%2c-123.0337762%2c3a%2c75y%2c102.17h%2c90t%2fdata%3d%213m6%211e1%213m4%211sdy54zNwrseT-y4UZoFpJ4g%212e0%217i13312%218i6656%214m5%213m4%211s0x54bfff134fbf725b%3a0xaf0daccaa5b8b908%218m2%213d44.9369266%214d-123.0335563&c=E,1,SoIgAjKu7k6BNpVkyIR2WVPNoigqEjQLlhuEoh9NjCnrAPzEsSSm9eDyxiyX-blnCX-K6MrzRDhL9T2chP5Hxmn5LASRI935UxW8Z40ceqBJwIKPdzU,&typo=1>
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