[Libs-Or] Recorded Webinar: "De-Escalating Difficult COVID-19 Customer Behaviors" Now Available

[Darci Hanning]

Greetings!

A recorded version of "De-Escalating Difficult COVID-19 Customer Behaviors" is now available in Oregon's "Library Staff Training Tutorials" (Niche Academy). This recording will be available through July 21, 2021. Access to the recording is limited to staff, volunteers, board members, Friends group members, and foundation members of any/all Oregon libraries.

To obtain access, register here: https://www.surveymonkey.com/r/OR-NicheAcademy; once your registration has been reviewed (usually within one to two business days), you will receive an invite from "info at nicheacademy.com" with a link to the tutorial. To complete your registration and access the webinar you will need to click on the link and then do one of two things:


  1.  If you already have a Niche Academy account (for example, you have registered for access to Dowd's training, "Homelessness Training For Oregon Libraries"), then you need to only login by clicking on the person icon on the upper right of this screen. (If you have forgotten your password, you can click on the "Forgot password?" link to reset it.)

  2.  If this is your first time logging into a Niche Academy account, you will need to set your password and login. You can do that by clicking on the person icon upper right of this screen, entering your email address, and then entering a password.

These instructions are also included at the beginning of the tutorial (Intro section). If you need additional assistance or run into an issues in accessing this tutorial, please contact me - I will be happy to assist!

Cheers,
Darci Hanning, MLIS
Public Library Consultant / CE Coordinator
Continuing Education Resources: https://libguides.osl.state.or.us/conted

darci.hanning at state.or.us<mailto:darci.hanning at state.or.us> | 503-378-2527| www.oregon.gov/library<https://www.oregon.gov/library>
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