[Libs-Or] Providing computer support during COVID

Fri Oct 30 15:49:10 PDT 2020

This was one of the first things I had to work out with our public labs before we opened.  Eventually I started installing TightVNC clients on all the computers.  Rather than RDP, VNC allows you to mirror a person's screen (so you don't interrupt a session) from your desk.  There are other VNC software providers out there but TightVNC doesn't cost anything.  I've managed to show the rest of the staff how to use it.  Your computers do need to be on a LAN, and you need to know their IP addresses to access them.

For people who need help with mobile devices, I still help them usually at the desk behind plexiglass with gloves and mask on.  There's really nothing else you can do there.

Hope that helps,

Alexander M. Cockrum 
Library Technical Assistant
Seaside Public Library
503-738-6742
acockrum at cityofseaside.us

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Today's Topics:

   1. Providing computer support during COVID (Jim Jatkevicius)
   2. 2020 Mock Print - Invitation and List (Sonja Somerville)

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Message: 1
Date: Fri, 30 Oct 2020 22:04:21 +0000
From: Jim Jatkevicius <jimj at wccls.org>
To: "libs-or at omls.oregon.gov" <libs-or at omls.oregon.gov>
Subject: [Libs-Or] Providing computer support during COVID
Message-ID:
	<735BB19F13A4D34AAEDB8A38566E3AE216F760E6 at WCCLSEXC10.wccls.lib.or.us>
Content-Type: text/plain; charset="utf-8"

Hello,

We are currently exploring approaches to providing public computer access to patrons and we are seeking the wisdom of libraries currently doing so in a restricted COVID-19 environment.

How are you managing hands-on support for patrons with their computer sessions? Are you simply maintaining standard distancing precautions, installing shields, and enforcing masking protocols? Are staff working hands-on with patrons when necessary?  Are you remoting in and taking over patron computers with a software solution? Have you developed other procedures you have found effective?

Any insights you can share would be most helpful.

Thank you.

Jim Jatkevicius (pronounce<https://namedrop.io/jimjatkevicius>) , Library Services Supervisor - Reference Forest Grove City Library Forest Grove, OR 97116 jimj at wccls.org<mailto:jimj at wccls.org>
503 992-3280

Like us on Facebook<https://www.facebook.com/ForestGroveLibrary/?ref=bookmarks>

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Message: 2
Date: Fri, 30 Oct 2020 22:30:31 +0000
From: Sonja Somerville <SSomerville at cityofsalem.net>
To: LIBS-OR <LIBS-OR at omls.oregon.gov>, "oyan at omls.oregon.gov"
	<oyan at omls.oregon.gov>, "oasl at omls.oregon.gov" <oasl at omls.oregon.gov>
Subject: [Libs-Or] 2020 Mock Print - Invitation and List
Message-ID:
	<SJ0PR09MB72157A7378CC6F8C469CF932BC150 at SJ0PR09MB7215.namprd09.prod.outlook.com>

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Do you like talking about books? Do you work with teens who like talking about books? We hope VERY MUCH you will join us for the Oregon Young Adult Network?s COMPLETELY VIRTUAL Oregon Mock Printz!
Using various features of the Zoom platform, we are planning an afternoon that is distant, safe, accessible, and so much fun!
YOU are invited! And teen readers are invited!
Mock Printz 2021
A Wild and Intense Afternoon of Book Discussions Ending with an Attempt to Guess which 2020 Release will Win ALA's Printz Award for Excellence in Young Adult Literature!
1-5 p.m. Saturday, January 16 | On Zoom
What do you have to do to get ready? Well - read. We ask participants to find and read all (or at least most) of the books on our carefully chosen Oregon's Mock Printz list. Our committee has finalized the list and here it is:
[cid:ada2547a-b056-4d83-ab8a-05b7b5d1e3b4]

  *   We Are Not From Here by Jenny Torres Sanchez #emigration #immigration #violence #survival #danger #hope
  *   The Magic Fish by Trung Le Nguyen #graphic novel #Vietnamese #family #LGBTQ #fairytales #beautiful #communication
  *   Not So Pure and Simple by Lamar Giles #sexuality #misogyny #malePOV #unrequitedlove #ownvoices #religion #peerpressure #humor
  *   Elatsoe by Darcie Little Badger #native #Texas #ghosts #vampires #elves #murdermystery #excitement #family #powercorrupts #ancestors #ownvoices
  *   Stamped: Racism, Antiracism, and You by Jason Reynolds and Ibram X Kendi #history #UnitedStates #perspective #freshvoice #engaging #informative
  *   Black Flamingo by Dean Atta #poetry #magic #queer #personofcolor #comingofage #originstory #British #gorgeous #insightful
  *   The Rise and Fall of Charles Lindbergh by Candace Fleming #superstars #cultofpersonality #influencers #tragedy #flawedhumans #legacy
  *   Clap When You Land by Elizabeth Acevedo #novelinverse #latinx #Dominican #secrets #tragedy #family #beautiful #resiliency

Topic: Teen readers. We enthusiastically value the participation of teen readers in the Mock Printz.  Teen participants have to be willing to read the books (or read most of the books) and then spend an afternoon talking intensively with other teens and adults about books. That's a "not for me" proposition for a lot of teens, but for just the right people, it is MAGICAL. So, ask around. Maybe you'll find a couple of students who are up for giving it a try!
Ready to sign up? We're ready for you. Fill in this Google Form to tell us you want to be a part of the 2021 Mock Printz - and ask any teen participants to sign up as well: https://forms.gle/HK35ENMJ1kGoCUPA9
[https://lh3.googleusercontent.com/_vZPEA9rNHngjlDgzczYVFQjixETb76U57n3zj8dSiWxJzr1QY7wXwCitRPsEZ6cpf5phYA=w1200-h630-p]<https://forms.gle/HK35ENMJ1kGoCUPA9>
Mock Printz 2021 Registration<https://forms.gle/HK35ENMJ1kGoCUPA9>
Sign up here for: Mock Printz 2021 - A Wild and Intense Afternoon of Book Discussions Ending with an Attempt to Guess which 2020 Release will Win ALA's Printz Award for Excellence in Young Adult Literature! 1-5 p.m. Saturday, January 16 | On Zoom Please use this form to sign up to receive the Zoom access information by email the day before the event!
forms.gle

We hope to see and hear you on January 16. Please, if you have any questions, let me know!
Best,
Sonja Somerville, MLIS

Teen Services Senior Librarian

Pronouns: she/her/hers

City of Salem | Salem Public Library

585 Liberty St. SE, Salem, OR 97301

ssomerville at cityofsalem.net<mailto:ssomerville at cityofsalem.net> | 503-588-6083

Facebook<https://www.facebook.com/spl.oregon> | Instagram<https://www.instagram.com/spl.oregon/> | YouTube<https://www.youtube.com/channel/UCuw7eUMqW0fgwHhj8h1EClQ> | Pinterest<https://www.pinterest.com/sploregon/pins/> | CityofSalem.net<https://www.cityofsalem.net/Pages/library.aspx>
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