[Libs-Or] Provide feedback to the Oregon Dept. of Revenue about website

[WEIBLE Arlene * SLO]

As folks who help others navigate government websites, I hope some of you in the Oregon library community will participate in this opportunity to provide feedback to the Oregon Department of Revenue as they redesign their site. The direct link to the survey (which takes about 5-7 minutes) is: https://oregondor.optimalworkshop.com/optimalsort/iaa11ej3-0-0-0

From: Oregon Department of Revenue <oregondor at public.govdelivery.com>
Sent: Monday, May 9, 2022 7:57 AM
To: WEIBLE Arlene * SLO <Arlene.WEIBLE at slo.oregon.gov>
Subject: Have opinions about our website? Here's your chance to help improve it


[Oregon Department of Revenue]


Website Update

Have opinions about our website? Here's your chance to help improve it

[Card sort graphic]The Oregon Department of Revenue needs your help in improving its customer experience. The department is migrating its external website<https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Flnks.gd%2Fl%2FeyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDAsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMjA1MDkuNTc2MTk5MjEiLCJ1cmwiOiJodHRwczovL3d3dy5vcmVnb24uZ292L2Rvci9QYWdlcy9pbmRleC5hc3B4P3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1nb3ZkZWxpdmVyeSJ9.fuhr3sdOv2rbg4pGvf-6RLRCNc-kVfnG3rkWJBsUwbE%2Fs%2F2156218494%2Fbr%2F131022805965-l&data=05%7C01%7CArlene.WEIBLE%40slo.oregon.gov%7Cb74199c7746244b8655908da31cc2f64%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637877050289992974%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=hRNElVCs4IsJI4rJRnOmSZsb6lM%2Fq7HuafdITgGjLYw%3D&reserved=0> to a new platform and, in the process, hopes to make the site easier for taxpayers to use.

One of the first steps in the project is conducting a card sort and we'd like you to participate.

Card sorting is a useful tool to determine how users categorize the information that will appear on our website. We use an intuitive digital software called Optimal Sort. Participants are provided a predetermined set of category names (program areas). They then assign the sub-category index cards to these fixed categories.

The exercise should take 5-7 minutes and is anonymous. Your feedback is greatly appreciated. The card sort will close at midnight on Monday, May 20.

To participate, click here<https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Flnks.gd%2Fl%2FeyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDEsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMjA1MDkuNTc2MTk5MjEiLCJ1cmwiOiJodHRwczovL29yZWdvbmRvci5vcHRpbWFsd29ya3Nob3AuY29tL29wdGltYWxzb3J0L2lhYTExZWozLTAtMC0wP3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1nb3ZkZWxpdmVyeSJ9.7PenhhMLTxjvshD2qDV-Z6jkTC3GbaZWqNgJ1me6h60%2Fs%2F2156218494%2Fbr%2F131022805965-l&data=05%7C01%7CArlene.WEIBLE%40slo.oregon.gov%7Cb74199c7746244b8655908da31cc2f64%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637877050289992974%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=mHrq5rPofqSZr8FhlWcGPxVqid5fnyWjqwndUFqG5hE%3D&reserved=0>.

We greatly appreciate your participation.

Arlene Weible, MLS (she/her/hers)
Electronic Services Consultant
Oregon Federal Regional Depository Coordinator
State Library of Oregon
arlene.weible at slo.oregon.gov<mailto:arlene.weible at state.or.us> | 503-378-5020 | http://www.oregon.gov/library/libraries
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[State Library of Oregon Logo]



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