[Libs-Or] Consumer Protection Basics for Libraries

[WEIBLE Arlene * SLO]

The Federal Trade Commission (FTC) has recently updated their website<https://consumer.ftc.gov/features/librarians> with all sorts of great resources for libraries to use when promoting consumer protection information in your communities.

FTC is known for their consumer information about Scams, Credit Reports, Identity Theft, Online Safety, and other consumer safety information ... some of which is available for free to order in bulk for distribution at your library.  Bookmarks and other publications in Spanish, Korean, Chinese, and Vietnamese are available. You can find links to bulk ordering information at https://www.bulkorder.ftc.gov/publications

The Consumer Protection Basics for Libraries<https://consumer.ftc.gov/features/librarians> page will also lead you to new and updated content designed specifically for libraries!


  *   Reference Materials: Quick links to answer your patrons' frequently asked questions, like "Where can I get a free credit report?" or "Is this a scam?"
  *   Webinars: Come check out a webinar featuring FTC experts sharing real-world examples of how scams work and answering your questions, along with resources and ideas for how to incorporate content into your programs. Here are some that are coming up:
     *   October 23, 2024 at 12pm ET/11am CT/9am PT - How to Help Your Patrons Avoid Holiday Scams<https://www.ftc.gov/news-events/events/2024/10/how-help-your-library-patrons-avoid-holiday-scams>
     *   December 5, 2024 at 2pm ET/1pm CT/11am PT - How To Bring National Consumer Protection Week to Your Library<https://www.ftc.gov/news-events/events/2024/12/how-bring-national-consumer-protection-week-your-library>
  *   Office Hours: We're offering "Ask an FTC Staffer" office hours at regular intervals. Got questions about a consumer protection topic or want to brainstorm about programming? Drop in for just a few minutes, or the whole hour - whatever works best for you. Here's when you can find us online:
     *   November 7, 2024 at 2pm ET/1pm CT/12pm PT<https://www.ftc.gov/news-events/events/2024/11/office-hours-librarians-november-5-2024>
     *   January 7, 2025 at 2pm ET/1pm CT/11am PT<https://www.ftc.gov/news-events/events/2025/01/office-hours-librarians-january-7-2025>
  *   Outreach and Programming Ideas Guide: Want to incorporate information on spotting and avoiding scams into your work? We've got resources for that.
  *   Videos and Social Media Shareables: Short videos and engaging graphics for you to share on social media or in your lobby.

Enjoy exploring these helpful resources!


Arlene Weible, MLS (she/her/hers)
Library Consultant
Oregon Federal Regional Depository Coordinator
State Library of Oregon
arlene.weible at slo.oregon.gov<mailto:arlene.weible at slo.oregon.gov> | 503-378-5020 | http://www.oregon.gov/library/libraries

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