[Libs-Or] Resources to learn more about supporting telehealth

[WEIBLE Arlene * SLO]

[NRTRC Logo]
As libraries continue to explore ways to support access to online services in their communities, I wanted to draw attention to the tools offered by the Northwest Regional Telehealth Resource Center<https://nrtrc.org/>. (NRTRC)

In partnership and with the support of health professionals, this center provides tools and learning opportunities for those assisting individuals using telehealth services and patient portals. Here are a few of the resources they provide ...

Fact Sheets<https://telehealthresourcecenter.org/resources/fact-sheets/>

  *   Quick Guide: Patient Portals Functions<https://telehealthresourcecenter.org/resources/fact-sheets/quick-guide-patient-portals-functions/>
  *   Commonly Used Patient Portals Guide<https://telehealthresourcecenter.org/resources/fact-sheets/commonly-used-patient-portals/>
  *   Point and Learn: Patient Portal Icons Guide <https://telehealthresourcecenter.org/resources/fact-sheets/point-and-learn-patient-portal-icons-guide/>
***Note that NRTRC is vendor agnostic, but has brought together vendor-based guides to help navigate the variety of portals used in the health care industry.

Free, self-paced online courses<https://nrtrc.catalog.instructure.com/>
Navigating the Telehealth Neighborhood: Patient Portal Training for Digital Navigators<https://nrtrc.catalog.instructure.com/courses/navigating-the-telehealth-neighborhood-patient-portal-training-for-digital-navigators>
Learn how to help digital health participants in using patient portals to manage their health.
This online training covers:

*         Portal basics, navigator roles and responsibilities, benefits, key functions, and best practices.

*         A patient portal toolbox to learn about common barriers, solutions, and portal policies

Navigating the Telehealth Neighborhood: A Guide to Telehealth Basics and Virtual Appointments for Digital Navigators<https://nrtrc.catalog.instructure.com/courses/navigating-the-telehealth-neighborhood-a-guide-to-telehealth-access-for-digital-navigators>
>From the basics of telehealth, to helping others find resources for their telehealth appointment, we hope this training will "navigate" you in the right direction!
 The course is divided into 3 main sections.

*         Learn the who, what, when, where, why and how for telehealth, as well basic background and information on telehealth and digital navigation.

*         Find resources from vetted partners that can assist with navigating a someone through the telehealth process

*         Discover answers to frequently asked questions by telehealth participants

Find Teleheath Access Points (TAPs)<https://findtelehealth.nrtrc.org/map> - several Oregon libraries are listed on this map ... if your library is interested, check out the Best practices guide for Telehealth Access Points<https://telehealthresourcecenter.org/resources/toolkits/telehealth-access-points-taps-best-practices-guide/> and the application<https://wimtracking.com/taps/>.

Other webinars on telehealth topics<https://telehealthresourcecenter.org/nctrc-webinar-series/>


Arlene Weible, MLS (she/her/hers)
Library Consultant
Oregon Federal Regional Depository Coordinator
State Library of Oregon
arlene.weible at slo.oregon.gov<mailto:arlene.weible at slo.oregon.gov> | 503-378-5020 | http://www.oregon.gov/library/libraries

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