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<p class="MsoNormal"><span style="font-size:12.0pt;color:blue">This morning Gale had technical difficulties with their databases that resulted in intermittent access problems for about three hours.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:blue"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:blue">If you have problems accessing Gale, you can check the status of the databases. Go to the national Gale support page and look at the bottom box in the column on the right, which is labeled Status.
Right now you’ll see a message that says the databases are currently operating normally, and you’ll see another message that explains this morning’s problem. Notice the option to sign up to receive announcements via RSS feed.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:blue"> <a href="http://support.gale.com/gale/index.html">
http://support.gale.com/gale/index.html</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:blue"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:blue">One thing to note is that Gale isn’t always quick to post problems. I suspect one reason is because they need to determine if the problem is a temporary glitch or one that will last longer.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:blue"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:blue">I’m happy to look into Gale access problems for you, but if I’m away from my desk, checking the status on Gale’s site is another option.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:blue"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span style="font-size:12.0pt;color:blue"><img border="0" width="430" height="589" id="Picture_x0020_1" src="cid:image001.png@01CBD742.D599C930"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:blue"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:blue">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:blue">Jen <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:blue"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman","serif";color:blue">Jennifer Maurer<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman","serif";color:blue">School Library Consultant<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman","serif";color:blue">Library Development<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman","serif";color:blue">Oregon State Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman","serif";color:blue">250 Winter Street NE<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman","serif";color:blue">Salem, OR 97301-3950<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman","serif";color:blue">503-378-5011<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman","serif";color:blue"><a href="mailto:jennifer.maurer@state.or.us" title="blocked::mailto:jennifer.maurer@state.or.us">jennifer.maurer@state.or.us</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman","serif";color:blue"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman","serif";color:blue">To receive the latest news about
<a href="http://www.oslis.org/">OSLIS</a>, sign up for the listserv, <a href="http://listsmart.osl.state.or.us/mailman/listinfo/oslist">
OSLIST</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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