[or-roots] Program Glitch - Or - Maybe Operator Glitch

[Barbara Herring]

Fred, 

I only have FTM 16 so it may not work the same.  I am assuming that this is only happening for one child not for everyone.  With that in mind, go to the parents.  If the child is listed, check to see if there are "Other parents" ( in FTM 16 it is in the People menu).  If there are other parents (even if not named), go to them & then detach the child in question from unnamed parents.  It sounds like the these Unknown parents/spouses have been made the preferred parents. 



Barbara H 



----- Original Message -----


From: ffarner at coinet.com 
To: "OR List Roots" <or-roots at listsmart.osl.state.or.us> 
Sent: Tuesday, June 19, 2012 8:32:36 AM 
Subject: [or-roots] Program Glitch - Or  -  Maybe Operator Glitch 

Hello, 

I am having a program problem with Family Tree Maker [2010].  I find a 
couple that I have entered as husband and wife.  I bring up a child to 
make a minor addition like add a date of death.  When I bring up the 
child, I lose the links to the parents.  Instead, I get “[Unknown spouse] 
& [Unknown spouse]”. 

If I go back and bring up the parents, the new data is displayed for the 
child.  If I now bring up the child I get the “Unknown’s” for the parents. 

If I attempt to merge the known and unknown parent I get the message that 
I cannot merge since there is already a direct relationship between the 
two individuals. 

Anybody know what I’m doing wrong?  Tutorial advice welcomed. 

Fred 


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