[OregonGovSpaceActiveAccounts] Update: Oregon GovSpace Up and Running

[ROGERS Wallace B * EISPD EGOV]

Oregon GovSpace is up and running again.  You may experience some
slowness as people login.

 

Jive Software's hosting data center vendor, SunGard, contacted me to
share that the outage was not caused by SunGard's services and will
request Jive support to make it clear as well.  As a courtesy to
SunGard, I have included this link helps make it clear the outage was
not caused by SunGard's data center services.

http://www.informationweek.com/news/hardware/data_centers/showArticle.jh
tml?articleID=229000750

 

Please feel free to call if you have any questions.

Wally Rogers 
Oregon E-Government Program Manager
DAS/Enterprise Information Strategy and Policy Division
503-378-2973
http://www.oregon.gov/DAS/EISPD/EGOV
<http://www.oregon.gov/DAS/EISPD/EGOV> 

Data Classification: Level 2 - Limited
<http://www.oregon.gov/DAS/OP/docs/policy/internal/107-01-180.pdf> 

From: oregongovspaceactiveaccounts-bounces at listsmart.osl.state.or.us
[mailto:oregongovspaceactiveaccounts-bounces at listsmart.osl.state.or.us]
On Behalf Of ROGERS Wallace B * EISPD EGOV
Sent: Friday, January 14, 2011 1:22 PM
To: oregongovspaceactiveaccounts at listsmart.osl.state.or.us
Subject: [OregonGovSpaceActiveAccounts] Update: Oregon GovSpace Outage

 

In regard to this morning's outage of Oregon GovSpace, the failed
hardware was restored at the SunGard Data Center in Aurora, Colorado at
12:55 pm. PST.

SunGard had confirmed to JiveSoftware that they had verified they
recovered the service.

 

Jive software immediately began restoring and testing the hosted
environments.  They expect to have the majority of sites restored and
verified by 1:30 PM PST.

 

This service is not hosted at the State Data Center (SDC).

  

Please feel free to contact me if you have any questions.

 

Wally Rogers 
Oregon E-Government Program Manager
DAS/Enterprise Information Strategy and Policy Division
503-378-2973
http://www.oregon.gov/DAS/EISPD/EGOV
<http://www.oregon.gov/DAS/EISPD/EGOV> 

Data Classification: Level 2 - Limited
<http://www.oregon.gov/DAS/OP/docs/policy/internal/107-01-180.pdf> 

From: oregongovspaceactiveaccounts-bounces at listsmart.osl.state.or.us
[mailto:oregongovspaceactiveaccounts-bounces at listsmart.osl.state.or.us]
On Behalf Of BURKS Heather * EISPD EGOV
Sent: Friday, January 14, 2011 12:16 PM
To: oregongovspaceactiveaccounts at listsmart.osl.state.or.us
Subject: [OregonGovSpaceActiveAccounts] Update: Oregon GovSpace

 

We are receiving real-time updates on this morning's GovSpace Outage
from Jive Software.

The site is expected to be back up at 1:00 p.m. today.

 

The network fail-over equipment failed this morning at the SunGard Data
Center in Aurora, Colorado. 

SunGard is nearly done replacing and configuring the new equipment.

 

The failure did not cause any content or data loss.

We will send another update out at 1:10 p.m.

 

 

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