OSPS E-News ~ PERS Information
osps-news at listsmart.osl.state.or.us
osps-news at listsmart.osl.state.or.us
Tue Nov 16 10:32:12 PST 2004
We are passing on this item of interest from Denise Hall.
From: HALL Denise L * DAS HRSD [mailto:Denise.L.Hall at state.or.us]
Sent: Monday, November 15, 2004 8:52 AM
To: 'Hrmgr-net at listsmart.osl.state.or.us';
'Hrexec at listsmart.osl.state.or.us'
Cc: RADISH Debra * DAS HRSD; UTTER Jannel M * DAS HRSD
Subject: [hrmgr-net] PERS Update/Letter to go to employees regarding PINs
PERS is preparing to send letters to all active members either today or
tomorrow to let members know they will soon be able to view their account
balances and transactions in the new Individual Account Plans (IAPs) online.
This initial notice includes a little information about what the IAP is, how
funds are "valued," and when members can expect to receive their unique
Personal Identification Number (PIN) giving them 24-hour, 7-day a week
access to view their account. (PINs will be sent out to members around
December 15, 2004.)
Here are a few of the issues I anticipate when the notice of upcoming access
is received by State employees and some guidelines for responding to
1) The employee addresses PERS is using are those in the Position and
Personnel DataBase (PPDB) as of September 2004. There have been a number of
address updates processed in the PPDB since mid-August when I asked you to
remind employees to make sure their addresses were current in the PPDB, but
I believe there are still a significant number of employees who don't have
current addresses in the PPDB. Once their coworkers start receiving the
notice later this week, employees who don't receive a letter will probably
be calling PERS and their agency HR or payroll office to find out why they
didn't receive a letter.
If you get a call from an employee who didn't receive the letter, check the
employee's address on the PPDB. If the address isn't current, have the
employee submit an address change through the appropriate channels to get
the new address into the PPDB. If the address is current, let the employee
know he or she should be receiving the letter in the mail soon. I'll try to
get an electronic copy of the letter from PERS so we can send it to
employees electronically, if necessary.
I will work with PERS to try to get any address changes processed in the
PPDB between October 1 and early December to the IAP administrator
(CitiStreet) before the notice goes out in mid-December with employees'
2) The letter doesn't go into great detail on the new IAP, and it is never
easy explaining how anything is "valued." The letter only contains PERS
numbers for questions, but we know employees will be calling HR and payroll
with questions on these as well.
PERS is going to publish some frequently asked questions on the PERS
website. I will send you a link to the website as soon as it is available.
You can also refer employee questions to me if the employee insists on
speaking with a person, or the question isn't addressed on the website.
3) The letter will announce the monthly administrative fee assessed to each
member's account beginning January 1, 2004. The monthly fee is $2.37 and is
subtracted from employees' contributions on a monthly basis. This new
assessment fee was part of the changes under HB 2020.
PERS' frequently asked questions will include information explaining the new
administrative fee. Employees should be referred to the website, or advised
to call PERS with questions on this fee. Again, I will send you a link to
the website as soon as it is available.
We are working hard to get as many of the employee records submitted through
the jClarety system posted as possible before the end of this month. This
will allow employees' accounts to be credited, or corrected, when the
accounts are updated on December 1. The accounts employees will first view
are those from January 1, 2004, through the November paychecks.
If you or your staff receive a call or e-mail from Debbie Radish or Jannel
Utter requesting information or confirmation relating to a PERS issue,
please get back to them as quickly as you possibly can so they can take the
necessary steps to get the records processed and posted into the employees'
If you have any questions, give me a call.
Denise L. Hall
HR Systems, Services, and Audits
Human Resource Services Division
155 Cottage Street NE, U-30
Salem, OR 97301-3957
denise.l.hall at state.or.us
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