OSPS E-News ~ FW: Issue with Cashing Checks at U.S. Bank

[Announcements from OSPS to the users of the Oregon State Payroll Application]

On behalf of Treasury,

Jason Robinson
971-900-7688
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From: Treasury-News <treasury-news-bounces at omls.oregon.gov> On Behalf Of OST NEWSLISTS via Treasury-News
Sent: Monday, September 25, 2023 2:19 PM
To: treasury-news at omls.oregon.gov
Subject: [Treasury-News] Issue with Cashing Checks at U.S. Bank

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Issue with Cashing Checks at U.S. Bank
U.S. Bank has identified the cause of the systems issue that is affecting the ability of branches to cash State of Oregon checks/warrants and has identified a resolution (there currently is no ETA for when the resolution will be in place). If a payee of your agency experiences difficulties in cashing a check/warrant at a U.S. Bank branch, or your agency is otherwise contacted by a U.S. Bank branch to verify a check/warrant, please direct branch staff to contact U.S. Bank Commercial Customer Service at 877.295.2509. Please notify Treasury if you learn that branch staff are not contacting Commercial Customer Service and we will escalate with U.S. Bank.

Please note, State of Oregon checks/warrants can be cashed/deposited at any financial institution subject to that institution's check cashing policy.
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867 Hawthorne Ave SE
Salem, OR 97301-5241

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