<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Calibri",sans-serif;color:black">Hello,<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Calibri",sans-serif;color:black">Staff in Library Support & Development Services, a division of the Oregon State Library, would very much appreciate your participation in our 2016 Customer
Satisfaction Survey:</span><span style="font-family:"Calibri",sans-serif"><a href="https://oslmail.osl.state.or.us/owa/redir.aspx?C=QdsarZQ5H06JfrjVDqLOTy05kz8zTtEIyxui8lEbzXxFINAGiRAtFKKOPxLGRt6dJ5Xf4xCs98c.&URL=https%3a%2f%2fwww.surveymonkey.com%2fs%2fK2SFKDX"><span style="color:#1F497D;text-decoration:none">
</span></a><a href="https://www.surveymonkey.com/r/LibrarySupport2016"><span style="color:#1155CC">https://www.surveymonkey.com/r/LibrarySupport2016</span></a><span style="color:#1F497D">.
<o:p></o:p></span></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Calibri",sans-serif;color:black">We are required to conduct this survey annually, and it is different from the brand audit survey you may have participated in several weeks ago. This survey
has 7 multiple choice questions and the option to leave comments, so it should take no more than 5-10 minutes of your time.</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Calibri",sans-serif;color:black">We ask a wide range of customers to participate: OLA Executive Board, OASL Board, Intellectual Freedom Committee, OYAN Executive Board, LSTA Advisory Council,
Statewide Database Licensing Advisory Committee, Answerland Advisory Committee, LSTA grantees, youth services librarians, and academic, public, and tribal library directors. Therefore, you may receive more than one invitation to participate<b>.
</b></span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Calibri",sans-serif;color:black">Please respond to the survey just once if you receive multiple invitations</span></b><span style="font-family:"Calibri",sans-serif;color:black">. The deadline
for participation is <b>Sunday, May 8th</b>.<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Calibri",sans-serif;color:black">Thanks for your assistance with this project. We value your feedback.
</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;color:black">Katie Anderson, Youth Services Consultant
<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;color:black"><a href="http://www.oregon.gov/osl/LD/pages/index.aspx"><span style="color:blue">Library Support and Development Services</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;color:black">Oregon State Library, 250 Winter St. NE, Salem, OR 97301<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;color:black"><a href="mailto:katie.anderson@state.or.us"><span style="color:blue">katie.anderson@state.or.us</span></a>, 503-378-2528<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><a href="http://www.ala.org/aasl/slm"><span style="color:#1F497D;text-decoration:none"><img border="0" width="468" height="60" id="Picture_x0020_1" src="cid:image001.png@01D19948.E93DC6D0" alt="http://www.ala.org/aasl/sites/ala.org.aasl/files/content/aaslissues/slm/AASL_SLM2016_468x60_0.png"></span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>