From steve.allran at eds.com Wed May 6 08:38:06 2009 From: steve.allran at eds.com (Allran, Steve) Date: Wed, 6 May 2009 10:38:06 -0500 Subject: [State_HelpDesks] Database Maintenance for 5/11/2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D01381D2A@usplm201.amer.corp.eds.com> Hello, EDS will be performing maintenance on our production database during our normally scheduled maintenance window on Monday, May 11, 2009 from midnight to 3:00am. The maintenance is scheduled to begin at midnight and is expected to last approximately 30 minutes. It will require a restart of the SecurePay applications and the GovNet portal. During this maintenance, Teamsite, SecurePay, and GovNet will be unavailable. This maintenance is necessary to resolve an issue that occurred on May 5, 2009, that resulted in intermittent memory errors causing failed SecurePay transactions and Teamsite workflows. If you have any questions or concerns, please contact the E-gov help desk at egovhelp at das.state.or.us. Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: EDS-HP_lockup_sig.png Type: image/png Size: 8765 bytes Desc: EDS-HP_lockup_sig.png URL: From steve.allran at eds.com Fri May 8 12:04:00 2009 From: steve.allran at eds.com (Allran, Steve) Date: Fri, 8 May 2009 14:04:00 -0500 Subject: [State_HelpDesks] Database Maintenance for 5/11/2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D01382368@usplm201.amer.corp.eds.com> Hello, EDS will be performing maintenance on our production database during our normally scheduled maintenance window on Monday, May 11, 2009 from midnight to 3:00am. The maintenance is scheduled to begin at midnight and is expected to last approximately 30 minutes. It will require a restart of the SecurePay applications and the GovNet portal. During this maintenance, Teamsite, SecurePay, and GovNet will be unavailable. This maintenance is necessary to resolve an issue that occurred on May 5, 2009, that resulted in intermittent memory errors causing failed SecurePay transactions and Teamsite workflows. If you have any questions or concerns, please contact the E-gov help desk at egovhelp at das.state.or.us. Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: att5d28a.png Type: image/png Size: 8765 bytes Desc: att5d28a.png URL: From steve.allran at eds.com Fri May 8 12:08:12 2009 From: steve.allran at eds.com (Allran, Steve) Date: Fri, 8 May 2009 14:08:12 -0500 Subject: [State_HelpDesks] Production OS Patch Maintenance Notice for 5/17/2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D0138236E@usplm201.amer.corp.eds.com> Hello, EDS will be performing vendor supplied OS and security patch maintenance during an extended maintenance window beginning on Sunday, May 17, 2009, at 10:00pm and ending Monday, May 18, 2009, at 6:00am. This is outside of our regularly scheduled maintenance window of Monday from midnight to 3:00am. During this time Oregon.gov, SecurePay, Teamsite, GovNet, doj.state.or.us and courts.oregon.gov will be unavailable. If you have any questions or concerns, please contact the E-gov help desk at egovhelp at das.state.or.us . Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: att95dc6.png Type: image/png Size: 8765 bytes Desc: att95dc6.png URL: From steve.allran at eds.com Wed May 13 16:15:32 2009 From: steve.allran at eds.com (Allran, Steve) Date: Wed, 13 May 2009 18:15:32 -0500 Subject: [State_HelpDesks] Production OS Patch Maintenance Notice for 5/17/2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D013C80ED@usplm201.amer.corp.eds.com> Hello, EDS will be performing vendor supplied OS and security patch maintenance during an extended maintenance window beginning on Sunday, May 17, 2009, at 10:00pm and ending Monday, May 18, 2009, at 6:00am. This is outside of our regularly scheduled maintenance window of Monday from midnight to 3:00am. During this time Oregon.gov, SecurePay, Teamsite, GovNet, doj.state.or.us and courts.oregon.gov will be unavailable. If you have any questions or concerns, please contact the E-gov help desk at egovhelp at das.state.or.us . Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: att57c9b.png Type: image/png Size: 8765 bytes Desc: att57c9b.png URL: From steve.allran at eds.com Fri May 15 08:04:14 2009 From: steve.allran at eds.com (Allran, Steve) Date: Fri, 15 May 2009 10:04:14 -0500 Subject: [State_HelpDesks] Production OS Patch Maintenance Notice for 5/17/2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D013C84EC@usplm201.amer.corp.eds.com> Hello, EDS will be performing vendor supplied OS and security patch maintenance during an extended maintenance window beginning on Sunday, May 17, 2009, at 10:00pm and ending Monday, May 18, 2009, at 6:00am. This is outside of our regularly scheduled maintenance window of Monday from midnight to 3:00am. During this time Oregon.gov, SecurePay, Teamsite, GovNet, doj.state.or.us and courts.oregon.gov will be unavailable. If you have any questions or concerns, please contact the E-gov help desk at egovhelp at das.state.or.us . Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: att62030.png Type: image/png Size: 8765 bytes Desc: att62030.png URL: From steve.allran at eds.com Mon May 18 15:19:00 2009 From: steve.allran at eds.com (Allran, Steve) Date: Mon, 18 May 2009 17:19:00 -0500 Subject: [State_HelpDesks] Emergency Production Modification Notice for 05/19/2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D013C89D5@usplm201.amer.corp.eds.com> Ecommerce Modification Notice Production Change Notification: Installing new SSL cert. 18 May 2009 An Ecommerce system modification is being made to the Production Egov systems. Change Description 1. New SSL cert installation for SOS CBR 2. This change is taking place during an emergency mainenance window on Tuesday between Midnight and 3:00am. Impact of Change 1. A system restart is expected. Current stores and API customers should experience interruption of service as a result of this change. DATE: 05/19/2009 TIME: 12:01 AM PST IMPACTED STORES: - All ESTIMATED DOWN TIME: - 30 Minutes Concerns? If you have concerns regarding these changes, please notify the Egov Help Desk. * (503) 378-2126 Egovhelp at das.state.or.us Associated Release Memos: ** Nill*** ________________________________ Rajesh Kanisetti E-Commerce Developer Oregon E-government Program State and Local Government Division EDS An HP Company -------------- next part -------------- An HTML attachment was scrubbed... URL: