[travel-card_news] FW: Security Alert - Fraudulent Cardholder Emails
WARGNIER Kristina * DAS SCD
Kristina.Wargnier at state.or.us
Wed Jan 21 15:46:59 PST 2004
A recent message from U.S. Bank Please read.
Statewide Travel Card Manager
robin.barnes at das.state.or.us
Travel Page: http://scd.das.state.or.us/travel.htm
From: U.S. Bank Corporate Payment Systems [mailto:cps.mis at usbank.com]
Sent: Tuesday, January 20, 2004 1:48 PM
To: BARNES Robin
Subject: Security Alert - Fraudulent Cardholder Emails
US Bank <http://www.usbank.com/images/global/usbank_logo.gif>
To: Card Program Administrators
From: U.S. Bank Corporate Payment Systems
Re: SECURITY ALERT - FRAUDULENT CARDHOLDER EMAILS
We have had reports from cardholders that they are receiving requests via
email that appear to come from U.S. Bank. The email claims that the
recipient's accounts have been blocked and asks the recipient to enter his
or her account number and other personal information.
According to U.S. Bank's Fraud Prevention and Investigation area, this is a
fraudulent email and did not come from U.S. Bank. Their instructions to
recipients are DO NOT REPLY to this email under any circumstances and
furthermore, do not click on the link in this email.
U.S. Bank will not contact cardholders directly under any circumstances to
verify account numbers or personal information. This is an excellent time to
remind cardholders that if they ever receive a request like this via email
or telephone, they should not respond.
We would also like to assure all clients that there has been no fraudulent
activity reported and no cards have been suspended as this email suggests.
There was no breach of any secure account information. These emails are
random and are being sent using a spam list that includes individuals who in
many cases do not even have U.S. Bank accounts. Similar email fraud
campaigns have been reported using names of other banks, too.
Reporting Fraudulent Email
U.S. Bank and the Federal Bureau of Investigation (FBI) are working
diligently to stop these illegal activities. To help track these
cyber-criminals, the U.S. Bank Fraud Department is requesting that anyone
who has received a suspicious email send a copy of it to
fraud_help at usbank.com, along with their responses to the questions below.
* Do you have an account relationship with U.S. Bank?
* What Internet Service Provider (ISP) do you use?
* What type of connection do you use to access the Internet? Cable,
dialup, DSL or other?
* Do you have a firewall installed on your computer?
This is a system generated message. Please do not reply to this email.
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