[Answerland] QuestionPoint down?

[Senior, Heidi]

Thanks! I’ve contacted OCLC Tech Support.

Heidi

From: Raul Vergara Barria [mailto:raulv at multcolib.org]
Sent: Friday, December 1, 2017 11:18 AM
To: Senior, Heidi <senior at up.edu>
Cc: answerland at listsmart.osl.state.or.us; Spangler,Wren <spanglew at oclc.org>
Subject: Re: [Answerland] QuestionPoint down?

Raul from Multnomah County Library here.

QuestionPoint is not letting us access the service.

FYI


Raul


Raul Vergara
Spanish Bilingual Library Assistant - Information Services
Multnomah County Library
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On Fri, Dec 1, 2017 at 11:15 AM, Senior, Heidi <senior at up.edu<mailto:senior at up.edu>> wrote:
Click With Care -
[Click With Care]
Hi Everyone,

Are you able to access QuestionPoint? We’ve just had it shut down on us during an “update” – even though the OCLC status page ( https://oclc.service-now.com/status<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Foclc.service-now.com%2Fstatus&data=02%7C01%7Csenior%40up.edu%7C4fb13b5f63944877d62108d538f04d36%7Cea8f3949231c40b6a33f56873af96f87%7C0%7C0%7C636477527091727901&sdata=wFr4Yd8ri5OuYQJJSBPksJSlp0L6Vb36VgVYPvqKooQ%3D&reserved=0>) shows it’s up and that planned maintenance isn’t scheduled until tomorrow. Tamara’s out of the office today so I thought I’d ask more widely. Copying Wren Spangler on this message in case she sees it.

Thanks,

Heidi Senior


Heidi E. K. Senior
Reference/Instruction Librarian
Clark Library
University of Portland
Portland, OR 97203
senior at up.edu<>503.943.8037<mailto:senior at up.edu%3c%3e503.943.8037>
ORCID: 0000-0001-5139-3092



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