[Answerland] Tip of the Week: Configuring IE for QP

[Tamara Ottum]

Hello Answerlanders,

Is your library using Internet Explorer to access QuestionPoint? If so, here are some recommended settings (for IE 11) to ensure that chat works well.


*        Set up the browser history to be automatically cleared.

o   Under Tools > Internet Options, on the General tab, check the box that says Delete browsing history on exit.



*        Allow popups. There are a couple of ways to do this, depending on your IE setup:

o   Go to Tools > Pop-up Blocker, and select Turn off Pop-up Blocker.

o   Or, go to Tools > Internet Options > Privacy tab, and under Pop-up Blocker make sure Turn on Popup Blocker is not checked. If you want to keep your pop-up blocker enabled, on the Privacy Tab, select Settings next to Pop-up Blocker and add www.questionpoint.org<http://www.questionpoint.org> to the list of allowed sites.)



*        Use tabs.

o   Under Tools > Internet Options > General tab, click on Tabs. Under When a Popup is encountered, select Always open popups in a new tab.

Thanks to Eugene Public Library for this week's tip!

Do you have a tip to share? Let me know.
-Tamara

Tamara Ottum, MLIS
Answerland Coordinator
Oregon State Library
503-378-6506
tamara.ottum at state.or.us<mailto:tamara.ottum at state.or.us>
answerland.org<https://answerland.org/>

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