[Answerland] FW: [QUESTIONPOINT-L] 30-minute best practices webinar: Practical advice for tackling class visits with ease

[Tamara Ottum]

FYI – upcoming webinar from QuestionPoint, which may be useful for handling “class bombs.”

From: For discussion of the QuestionPoint service [mailto:QUESTIONPOINT-L at OCLC.ORG] On Behalf Of Edvardsen,Linn
Sent: Wednesday, February 22, 2017 6:18 AM
To: QUESTIONPOINT-L at OCLC.ORG
Subject: [QUESTIONPOINT-L] 30-minute best practices webinar: Practical advice for tackling class visits with ease

Want to improve your approach to surprise class visits?

Join us on March 15 for a 30-minute webinar focused on practical best practices to help you overcome unexpected surges of virtual reference activity. Learn simple planning tactics from a public and academic perspective that will help keep you and your staff cool under pressure.

Register now!<http://www.oclc.org/en/events/2017/UnexpectedClassVisitsReadySetYouveGotThis031517.html>

Want to share your advice? Be ready to chime in during the question and answer portion of the presentation.

Thanks,

Your QuestionPoint Team

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