[Answerland] Answerland needs you to be a mentor!

[Joanna Milner]

*Why does Answerland need mentors? To be successful, new Answerland
librarians need support and feedback. New librarians on Answerland may not
have experience on a reference desk or with chat reference, and are
learning new software at the same time. Offering a mentoring program to
these librarians is one of the ways that Answerland helps them be
successful while also helping our community to grow.What will I be doing?
You’ll be checking in with your mentee once a week for about two months.
Being a mentor may involve helping a librarian practice using Answerland
software, being available during shifts (if schedules allow), reading
through transcripts, and giving feedback. Mentors may work with a mentee at
their library or a mentee in another part of the state. (Detailed
guidelines can be found on the Mentor a Librarian page
<https://answerland.org/get-involved/mentor-a-librarian/> on
Answerland.org.) You don’t need to commit for an extended time period. If
after mentoring once you choose not to do it again, or if you can only
mentor once a year or so, we still welcome your participation. Am I ready
to be a mentor? To be a mentor you should: - Have at least one year of
experience staffing Answerland.- Want to work with new librarians (often
volunteers) to teach them about Answerland.- Be able to evaluate
transcripts using the rubrics from the Quality Team
<https://answerland.org/about-us/quality-team/> to help new Answerland
librarians grow and improve.- Love Oregon libraries!Will I get support?
Yes! The Answerland Quality Team and the Answerland Coordinator are always
happy to answer questions, address concerns, express our gratitude, etc.How
do I apply? To apply to be a mentor, please contact us
<https://answerland.org/contact/>. If you do not have at least one year of
experience staffing Answerland at a partner library, please contact a
member of the Quality Team
<https://answerland.org/about-us/quality-team/#memberlist> before
submitting the application.More questions? Contact any member of the
Quality Team: Valerie Florez (valpg at alum.calberkeley.org
<valpg at alum.calberkeley.org>), Joanna Milner (joannam at multcolib.org
<joannam at multcolib.org>), Heidi Senior (senior at up.edu <senior at up.edu>) or
Clare Sobotka (sobotkc at linnbenton.edu <sobotkc at linnbenton.edu>).*

Thank you,

Joanna Milner on behalf of the Answerland Quality Team
<https://answerland.org/about-us/quality-team/>
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