[Answerland] Preparing for the Answerland software transition

Tamara Ottum tamara.ottum at state.or.us
Tue May 5 15:29:02 PDT 2020

Hello again Answerlanders,

Answerland will be switching to the new software platform on Wednesday, May 27.

To prepare for this transition:

  *   Login to your account at answerland.libanswers.com<https://answerland.libanswers.com/> and customize your personal settings<https://ask.springshare.com/springboards/faq/1882#section1>, including your chat nickname.
  *   Watch the recording of the training sessions<https://training.springshare.com/CTE/ANSWERLAND-STAFF>, if you were unable to attend live.
  *   Review the documentation<https://libguides.osl.state.or.us/ld.php?content_id=54330073>.
  *   Practice chat<https://libguides.osl.state.or.us/answerland/practice>.

If you have questions, contact your Answerland liaison or me!

Tamara Ottum
Answerland Coordinator
State Library of Oregon | Library Support & Development Services
tamara.ottum at state.or.us<mailto:tamara.ottum at state.or.us> | 503-378-6506<tel:%20(503)%20378-6506> | www.oregon.gov/library<http://www.oregon.gov/library>

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