[collaborative-vr] Question: Person exploring California's potential VR service

Wed Jun 13 14:48:10 PDT 2018

PatJohn would be great to have at the meeting.  He had questions for me
about AskUsNow! earlier this year (and just like a virtual reference
enthusiast, chat then email follow-up) that gave me the impression that he
was seriously into learning about how virtual reference services work.

-Paul

On Wed, Jun 13, 2018 at 3:48 PM, Cathay Keough <Cathay.Keough at lib.de.us>
wrote:

> Thank you so much Kris and Emily!  I was hoping you might still be around,
> and am so glad!  I agree with you that he needs all the details regarding
> what’s happened, how it worked/didn’t work, why it’s needed, etc.  Your
> backgrounds, resources and leads are very helpful, and I’ll be sure to pass
> this along to him right away.
>
>
>
> And I’m still hoping to hear from others, too.
>
>
>
> It’s so nice to reconnect, however briefly.  I hope you both are doing
> well!  It would be great to reunite via a conference/virtual conference
> sometime soon!
>
> -Cathay
>
>
>
> Cathay Keough
>
> Statewide Coordinator, Reference Services
> Delaware Division of Libraries
>
> 302-257-3014 (office)
>
> 302-983-1430 (mobile)
>
> libraries.delaware.gov
> answers.delawarelibraries.org
>
> Delaware Library Association: dla.lib.de.us
>
>
>
> *From:* collaborative-vr [mailto:collaborative-vr-
> bounces at listsmart.osl.state.or.us] *On Behalf Of *Emily PAPAGNI
> *Sent:* Wednesday, June 13, 2018 3:28 PM
> *To:* collaborative-vr at listsmart.osl.state.or.us
> *Subject:* Re: [collaborative-vr] Question: Person exploring California's
> potential VR service
>
>
>
> I'm also still lurking.
>
>
> Sue Barb was the part-time Coordinator for California's AskNow service
> until the State Library cut funding for her position in 2006. She now
> manages QuestionPoint's's 24/7 service and she can be reached at
> barbs at oclc.org. She may be able to connect PatJohn with librarians
> currently working in California who have an interest in bringing the
> service back.
>
>
> Emily
>
>
> Emily Papagni
>
> Virtual Services Librarian
> Multnomah County Library
> Phone: 503.988.5433
> emilyp at multco.us
>
>
>
>
>
>
>
>
>
>
>
> On Wed, Jun 13, 2018 at 11:03 AM Kris Johnson <askkrisjohnson at gmail.com>
> wrote:
>
> Click With Care -
>
> [image: Click With Care]
>
> Hello all. Still lurking on this list. :-)
>
>
>
> I would encourage this individual to read up on the history of VR in
> California prior to starting any conversations. I don't have all or the
> exact citations at my fingertips, but California did have a statewide
> cooperative, I believe run by the State Library, which later disbanded.
> There was also the Q&A Cafe that was a multi-library type cooperative and
> which was started in the San Jose area, and of course, the MCLS Cooperative
> in the L.A. area started by Susan McGlamery which eventually moved over to
> OCLC.
>
>
>
> I wrote about the history of many of the cooperatives in a book chapter in
> 2015:
>
>    - Johnson, K., (2014) Collaborative Virtual Reference: Past, Present,
>    and Future Trends. Reimagining Reference in the 21st Century. Purdue
>    University Press
>
> I say this all not to discourage the individual from trying, but so that
> this person goes into the conversations in California with full knowledge
> of the history of what has already been done.
>
>
>
> I hope you are all doing well!
>
>
>
> Best,
>
>
>
> *Kris Johnson
>
> _______________________________________
>
> *Kris Johnson* (*she/her/hers*)
>
> Head, Learning and Research Services Department
>
> Associate Professor
>
> Montana State University Library
>
> P.O. Box 173320
>
> Bozeman, MT,  59717-3320
>
>
>
> 406-994-7708
>
> krisjohnson at montana.edu
>
> *http://www.lib.montana.edu/ <http://www.lib.montana.edu/> *
>
> https://www.linkedin.com/in/askkrisjohnson/
>
> Adaptability | Significance | Intellection | Deliberative | Relator
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> On Wed, Jun 13, 2018 at 9:36 AM Cathay Keough <Cathay.Keough at lib.de.us>
> wrote:
>
> Hello wonderful VR group,
>
>
>
> I just want to run this by you:  PatJohn Ashkin and I had a conversation
> this morning and I thought it might be helpful for him if he could attend
> our next VR meeting, to meet with us and learn more about what goes on
> behind the scenes.
>
>
>
> PatJohn recently moved to California.  He was previously working for
> Florida’s Ask a Librarian service.  There, he found that he really has a
> passion for virtual reference service and would like to explore the
> possibility of starting a statewide service in California.  Needless to
> say, this is a huge undertaking.  Each of you have so much to offer someone
> like PatJohn, with your experience and advice, as he learns about the
> pros/cons, how to submit a proposal for state funding/support, etc.
>
>
>
> What do you think about having him join us at the next meeting?  Would it
> be acceptable to have him ask the group questions in that format?
>
>
>
> It’s fun to think that this has come full circle.  Susan McGlamery, the
> founder of the 24/7 Cooperative, started in California I believe.  I was
> thinking that it would be helpful for him to talk to her about the history
> but I am out of touch with her.  Does anyone have her contact info?
>
>
>
> -Cathay
>
>
>
> Cathay Keough
>
> Statewide Coordinator, Reference Services
> Delaware Division of Libraries
>
> 302-257-3014 (office)
>
> 302-983-1430 (mobile)
>
> libraries.delaware.gov
> answers.delawarelibraries.org
>
> Delaware Library Association: dla.lib.de.us
>
>
>
> _______________________________________________
> collaborative-vr mailing list
> collaborative-vr at listsmart.osl.state.or.us
> http://listsmart.osl.state.or.us/mailman/listinfo/collaborative-vr
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> Technical questions? Call 503-378-8800.
>
>
>
>
> --
>
> *Kris
>
> _______________________________________________
> collaborative-vr mailing list
> collaborative-vr at listsmart.osl.state.or.us
> http://listsmart.osl.state.or.us/mailman/listinfo/collaborative-vr
> Hosted by the State Library of Oregon. The Library is not responsible for
> content.
>
> Questions related to message content should be directed to the sender of
> the message, by phone or email.
> Technical questions? Call 503-378-8800.
>
>
> _______________________________________________
> collaborative-vr mailing list
> collaborative-vr at listsmart.osl.state.or.us
> http://listsmart.osl.state.or.us/mailman/listinfo/collaborative-vr
> Hosted by the State Library of Oregon. The Library is not responsible for
> content.
>
> Questions related to message content should be directed to the sender of
> the message, by phone or email.
> Technical questions? Call 503-378-8800.
>

-- 
Paul Chasen
Statewide Coordinator, Maryland AskUsNow!
Enoch Pratt Free Library/SLRC
400 Cathedral Street
Baltimore, MD  21201
443-984-4955
pchasen at prattlibrary.org
<http://askusnow.info>
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