[emedia-or] Is your library able to log in to Library2Go?

Fri Aug 19 15:50:27 PDT 2016

Washington County seems to be okay as well.

Best,
Courtney

Courtney Sheedy
E-Content Librarian
Washington County Cooperative Library Services
courtneys at wccls.org<mailto:courtneys at wccls.org> | 503-846-3272

From: emedia-or [mailto:emedia-or-bounces at listsmart.osl.state.or.us] On Behalf Of Norma Fowler
Sent: Friday, August 19, 2016 3:49 PM
To: emedia-or at listsmart.osl.state.or.us
Subject: Re: [emedia-or] Is your library able to log in to Library2Go?

I'm in Coos County and am able to log in.

Thanks,
Norma
On 8/19/2016 3:39 PM, FINOT Erin M wrote:

Hi All,

Two libraries are unable to log in to Library2Go (Curry Public Library and Port Orford Library). They are getting an error message: (900) An unexpected error occurred performing authentication.

I am able to log in and have not had any Eugene Public Library patrons contact us with this issue.

Is anyone else having an issue?

Thanks,

Erin

Erin Finot

ODLC Secretary

Adult Services Librarian

Eugene Public Library

100 W 10th Avenue

Eugene, OR 97401

(541) 682-6616

erin.m.finot at ci.eugene.or.us<mailto:erin.m.finot at ci.eugene.or.us>

-----Original Message-----
From: Jeremy Skinner [mailto:jeremy at cplib.net]
Sent: Friday, August 19, 2016 3:34 PM
To: FINOT Erin M <Erin.M.Finot at ci.eugene.or.us><mailto:Erin.M.Finot at ci.eugene.or.us>
Subject: RE: overdrive

Erin,

The problem is also occurring at the Port Orford Library. It occurs at the login point. Please forward this onto the emedia listserv.

Jeremy

-----Original Message-----

From: FINOT Erin M [mailto:Erin.M.Finot at ci.eugene.or.us]

Sent: Friday, August 19, 2016 3:31 PM

To: Jeremy Skinner

Subject: RE: overdrive

Hi Jeremy,

I just tested it and I am able to get into Library2Go. I haven't heard any of our patrons having a problem. Is it when you are trying to log in to Library2Go, or at another point in the process? I can send your question to the emedia listserv to see if any other libraries are experiencing an issue, if that would be helpful?

Thanks,

Erin

Erin Finot

Adult Services Librarian

Eugene Public Library

100 W 10th Avenue

Eugene, OR 97401

(541) 682-6616

erin.m.finot at ci.eugene.or.us<mailto:erin.m.finot at ci.eugene.or.us>

-----Original Message-----

From: Jeremy Skinner [mailto:jeremy at cplib.net]

Sent: Friday, August 19, 2016 3:21 PM

To: FINOT Erin M <Erin.M.Finot at ci.eugene.or.us<mailto:Erin.M.Finot at ci.eugene.or.us>>

Subject: overdrive

Hello Erin,

Have you heard of any OverDrive outages today? We are getting the following

message: (900) An unexpected error occured performing authentication.

Thanks,

Jeremy Skinner

Library Director

Curry Public Library

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--

Norma Fowler

Extended Services Director

Coos County Library Service District

525 Anderson Ave.

Coos Bay OR 97420

541-269-1101 x227
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