[emedia-or] Is your library able to log in to Library2Go?

Meg Spencer meg at siuslawlibrary.org
Fri Aug 19 16:00:15 PDT 2016


No problems here at Siuslaw!

Meg Spencer
Director, Siuslaw Public Library District
*Currently Reading: *Missoula
* by Jon Krakauer*
*Just Finished: *Voices from Chernobyl* by Svetlana Alexievich*

1460 9th Street
Florence, OR 97439
Phone: 541.997.3132 x211
Fax: 541-997-6473

On Fri, Aug 19, 2016 at 3:39 PM, FINOT Erin M <Erin.M.Finot at ci.eugene.or.us>
wrote:

> Hi All,
>
>
>
> Two libraries are unable to log in to Library2Go (Curry Public Library and
> Port Orford Library). They are getting an error message: (900) An
> unexpected error occurred performing authentication.
>
>
>
> I am able to log in and have not had any Eugene Public Library patrons
> contact us with this issue.
>
>
>
> Is anyone else having an issue?
>
>
>
> Thanks,
>
> Erin
>
>
>
> Erin Finot
>
> ODLC Secretary
>
> Adult Services Librarian
>
> Eugene Public Library
>
> 100 W 10th Avenue
>
> Eugene, OR 97401
>
> (541) 682-6616
>
> erin.m.finot at ci.eugene.or.us
>
>
>
>
>
>
>
>
>
> -----Original Message-----
> From: Jeremy Skinner [mailto:jeremy at cplib.net]
> Sent: Friday, August 19, 2016 3:34 PM
> To: FINOT Erin M <Erin.M.Finot at ci.eugene.or.us>
> Subject: RE: overdrive
>
>
>
> Erin,
>
> The problem is also occurring at the Port Orford Library. It occurs at the
> login point. Please forward this onto the emedia listserv.
>
> Jeremy
>
>
>
> -----Original Message-----
>
> From: FINOT Erin M [mailto:Erin.M.Finot at ci.eugene.or.us
> <Erin.M.Finot at ci.eugene.or.us>]
>
> Sent: Friday, August 19, 2016 3:31 PM
>
> To: Jeremy Skinner
>
> Subject: RE: overdrive
>
>
>
> Hi Jeremy,
>
>
>
> I just tested it and I am able to get into Library2Go. I haven't heard any
> of our patrons having a problem. Is it when you are trying to log in to
> Library2Go, or at another point in the process? I can send your question to
> the emedia listserv to see if any other libraries are experiencing an
> issue, if that would be helpful?
>
>
>
> Thanks,
>
> Erin
>
>
>
>
>
> Erin Finot
>
> Adult Services Librarian
>
> Eugene Public Library
>
> 100 W 10th Avenue
>
> Eugene, OR 97401
>
> (541) 682-6616
>
> erin.m.finot at ci.eugene.or.us
>
>
>
>
>
>
>
> -----Original Message-----
>
> From: Jeremy Skinner [mailto:jeremy at cplib.net <jeremy at cplib.net>]
>
> Sent: Friday, August 19, 2016 3:21 PM
>
> To: FINOT Erin M <Erin.M.Finot at ci.eugene.or.us>
>
> Subject: overdrive
>
>
>
> Hello Erin,
>
> Have you heard of any OverDrive outages today? We are getting the following
>
> message: (900) An unexpected error occured performing authentication.
>
> Thanks,
>
> Jeremy Skinner
>
> Library Director
>
> Curry Public Library
>
>
>
>
>
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