[emedia-or] Is your library able to log in to Library2Go?
Kathryn Kohl
kkohl at lincc.org
Fri Aug 19 16:45:42 PDT 2016
I tried both the website and through my app and both seemed to be working here in Clackamas County!
-Kathryn
Kathryn O. Kohl, MSLIS
Member Services Librarian
LINCC Library Services
Libraries in Clackamas County (LINCC)
<mailto:kkohl at lincc.org> kkohl at lincc.org
(503) 723-4915
From: emedia-or [mailto:emedia-or-bounces at listsmart.osl.state.or.us] On Behalf Of Meg Spencer
Sent: Friday, August 19, 2016 4:00 PM
To: FINOT Erin M <Erin.M.Finot at ci.eugene.or.us>
Cc: emedia-or at listsmart.osl.state.or.us
Subject: Re: [emedia-or] Is your library able to log in to Library2Go?
No problems here at Siuslaw!
Meg Spencer
Director, Siuslaw Public Library District
Currently Reading: Missoula by Jon Krakauer
Just Finished: Voices from Chernobyl by Svetlana Alexievich
1460 9th Street
Florence, OR 97439
Phone: 541.997.3132 x211
Fax: 541-997-6473
On Fri, Aug 19, 2016 at 3:39 PM, FINOT Erin M <Erin.M.Finot at ci.eugene.or.us <mailto:Erin.M.Finot at ci.eugene.or.us> > wrote:
Hi All,
Two libraries are unable to log in to Library2Go (Curry Public Library and Port Orford Library). They are getting an error message: (900) An unexpected error occurred performing authentication.
I am able to log in and have not had any Eugene Public Library patrons contact us with this issue.
Is anyone else having an issue?
Thanks,
Erin
Erin Finot
ODLC Secretary
Adult Services Librarian
Eugene Public Library
100 W 10th Avenue
Eugene, OR 97401
(541) 682-6616 <tel:%28541%29%20682-6616>
erin.m.finot at ci.eugene.or.us <mailto:erin.m.finot at ci.eugene.or.us>
-----Original Message-----
From: Jeremy Skinner [mailto:jeremy at cplib.net <mailto:jeremy at cplib.net> ]
Sent: Friday, August 19, 2016 3:34 PM
To: FINOT Erin M <Erin.M.Finot at ci.eugene.or.us <mailto:Erin.M.Finot at ci.eugene.or.us> >
Subject: RE: overdrive
Erin,
The problem is also occurring at the Port Orford Library. It occurs at the login point. Please forward this onto the emedia listserv.
Jeremy
-----Original Message-----
From: FINOT Erin M [ <mailto:Erin.M.Finot at ci.eugene.or.us> mailto:Erin.M.Finot at ci.eugene.or.us]
Sent: Friday, August 19, 2016 3:31 PM
To: Jeremy Skinner
Subject: RE: overdrive
Hi Jeremy,
I just tested it and I am able to get into Library2Go. I haven't heard any of our patrons having a problem. Is it when you are trying to log in to Library2Go, or at another point in the process? I can send your question to the emedia listserv to see if any other libraries are experiencing an issue, if that would be helpful?
Thanks,
Erin
Erin Finot
Adult Services Librarian
Eugene Public Library
100 W 10th Avenue
Eugene, OR 97401
(541) 682-6616 <tel:%28541%29%20682-6616>
<mailto:erin.m.finot at ci.eugene.or.us> erin.m.finot at ci.eugene.or.us
-----Original Message-----
From: Jeremy Skinner [ <mailto:jeremy at cplib.net> mailto:jeremy at cplib.net]
Sent: Friday, August 19, 2016 3:21 PM
To: FINOT Erin M < <mailto:Erin.M.Finot at ci.eugene.or.us> Erin.M.Finot at ci.eugene.or.us>
Subject: overdrive
Hello Erin,
Have you heard of any OverDrive outages today? We are getting the following
message: (900) An unexpected error occured performing authentication.
Thanks,
Jeremy Skinner
Library Director
Curry Public Library
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