[emedia-or] Is your library able to log in to Library2Go?

Kathryn Kohl kkohl at lincc.org
Fri Aug 19 16:45:42 PDT 2016


I tried both the website and through my app and both seemed to be working here in Clackamas County!

 

-Kathryn

 

Kathryn O. Kohl, MSLIS

Member Services Librarian

LINCC Library Services

Libraries in Clackamas County (LINCC)

 <mailto:kkohl at lincc.org> kkohl at lincc.org

(503) 723-4915

 

From: emedia-or [mailto:emedia-or-bounces at listsmart.osl.state.or.us] On Behalf Of Meg Spencer
Sent: Friday, August 19, 2016 4:00 PM
To: FINOT Erin M <Erin.M.Finot at ci.eugene.or.us>
Cc: emedia-or at listsmart.osl.state.or.us
Subject: Re: [emedia-or] Is your library able to log in to Library2Go?

 

No problems here at Siuslaw! 




Meg Spencer

Director, Siuslaw Public Library District 

Currently Reading: Missoula by Jon Krakauer

Just Finished: Voices from Chernobyl by Svetlana Alexievich


1460 9th Street

Florence, OR 97439

Phone: 541.997.3132 x211

Fax: 541-997-6473

 

On Fri, Aug 19, 2016 at 3:39 PM, FINOT Erin M <Erin.M.Finot at ci.eugene.or.us <mailto:Erin.M.Finot at ci.eugene.or.us> > wrote:

Hi All,

 

Two libraries are unable to log in to Library2Go (Curry Public Library and Port Orford Library). They are getting an error message: (900) An unexpected error occurred performing authentication. 

 

I am able to log in and have not had any Eugene Public Library patrons contact us with this issue. 

 

Is anyone else having an issue?

 

Thanks,

Erin

 

Erin Finot 

ODLC Secretary 

Adult Services Librarian

Eugene Public Library

100 W 10th Avenue

Eugene, OR 97401

(541) 682-6616 <tel:%28541%29%20682-6616> 

erin.m.finot at ci.eugene.or.us <mailto:erin.m.finot at ci.eugene.or.us>    

 

 

 

 

-----Original Message-----
From: Jeremy Skinner [mailto:jeremy at cplib.net <mailto:jeremy at cplib.net> ] 
Sent: Friday, August 19, 2016 3:34 PM
To: FINOT Erin M <Erin.M.Finot at ci.eugene.or.us <mailto:Erin.M.Finot at ci.eugene.or.us> >
Subject: RE: overdrive

 

Erin,

The problem is also occurring at the Port Orford Library. It occurs at the login point. Please forward this onto the emedia listserv.

Jeremy

 

-----Original Message-----

From: FINOT Erin M [ <mailto:Erin.M.Finot at ci.eugene.or.us> mailto:Erin.M.Finot at ci.eugene.or.us]

Sent: Friday, August 19, 2016 3:31 PM

To: Jeremy Skinner

Subject: RE: overdrive

 

Hi Jeremy,

 

I just tested it and I am able to get into Library2Go. I haven't heard any of our patrons having a problem. Is it when you are trying to log in to Library2Go, or at another point in the process? I can send your question to the emedia listserv to see if any other libraries are experiencing an issue, if that would be helpful?

 

Thanks,

Erin

 

 

Erin Finot

Adult Services Librarian

Eugene Public Library

100 W 10th Avenue

Eugene, OR 97401

(541) 682-6616 <tel:%28541%29%20682-6616> 

 <mailto:erin.m.finot at ci.eugene.or.us> erin.m.finot at ci.eugene.or.us   

 

 

 

-----Original Message-----

From: Jeremy Skinner [ <mailto:jeremy at cplib.net> mailto:jeremy at cplib.net] 

Sent: Friday, August 19, 2016 3:21 PM

To: FINOT Erin M < <mailto:Erin.M.Finot at ci.eugene.or.us> Erin.M.Finot at ci.eugene.or.us>

Subject: overdrive

 

Hello Erin,

Have you heard of any OverDrive outages today? We are getting the following

message: (900) An unexpected error occured performing authentication.

Thanks,

Jeremy Skinner

Library Director

Curry Public Library

 

 


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