[emedia-or] OverDrive Accounts & Syncing

[FINOT Erin M]

One of our members recently reported that there seems to be an issue with OverDrive syncing eAudio across devices - specifically a tablet and an MP3 player. Reinstalling the OverDrive app solved the problem. If any of you receive similar reports in your libraries, please let me know so I can pass concerns on to OverDrive.
You and/or your patrons may have noticed another change with OverDrive. It is not as easy as it once was to avoid setting up an individual account, even if you don't need one for syncing your materials. Here is the official work from OverDrive on the change:
Patrons are free to create an OverDrive account with their email, create an account with their library card if their ILS provider allows it, or use their Facebook account to tie in at any point. Technically, having an OverDrive account is still optional! They are free to sign in using their library card with the application, but we recommend creating an OverDrive account. Some of the benefits of having an OverDrive account, including syncing across devices and remembering patron library card information, are listed here<http://help.overdrive.com/customer/en/portal/articles/1481535-what-is-an-overdrive-account->. Hopefully this clears up a bit of the confusion!
As always, please let me know if you are seeing any recurring or concerning technology or other issues that I should be sharing with our OverDrive account rep. You can get a hold of me at: meg at siuslawlibrary.org<mailto:meg at siuslawlibrary.org>.

Thanks!
Meg

Meg Spencer
Director, Siuslaw Public Library District
Currently Reading: Missoula by Jon Krakauer
Just Finished: Voices from Chernobyl by Svetlana Alexievich

1460 9th Street
Florence, OR 97439
Phone: 541.997.3132 x211<tel:541.997.3132%20x211>
Fax: 541-997-6473<tel:541-997-6473>



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