[gis_info] Lane CC GIS Lab - seeking advice

[CLINGMAN Bill W]

I also experienced a serious issue which was apparently fixed with a graphics-card-driver update, but my symptom was blue-screen-of-death when exporting from ArcGlobe or ArcScene.  Good luck, hope you figure it out.

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From: gis_info-bounces at listsmart.osl.state.or.us [mailto:gis_info-bounces at listsmart.osl.state.or.us] On Behalf Of Erica McCormick
Sent: Wednesday, October 05, 2011 8:42 AM
To: Lynn Songer; gis_info at listsmart.osl.state.or.us
Subject: Re: [gis_info] Lane CC GIS Lab - seeking advice

Lynn,

  Sorry for the frustration.  Have you considered your graphics cards?  The same thing happened to me  and that was the culprit.  Try this diagnostic:

http://cyri.systemrequirementslab.com/cyri_if/1186/10913

  Good luck,

Erica D. McCormick, M.Sc., RPA | GIS Analyst
ENVIRON International Corporation
Clackamas, Oregon
v: 503.305.2374
c: 503.522.8234
f: 503.353.1653
e: emccormick at environcorp.com<mailto:emccormick at environcorp.com>
http://www.environcorp.com<http://www.environcorp.com/>


From: gis_info-bounces at listsmart.osl.state.or.us [mailto:gis_info-bounces at listsmart.osl.state.or.us] On Behalf Of Lynn Songer
Sent: Wednesday, October 05, 2011 8:29 AM
To: gis_info at listsmart.osl.state.or.us
Subject: [gis_info] Lane CC GIS Lab - seeking advice

Good Morning
I am seeking information that can help debug a major issue in the Lane CC GIS Lab. We are having serious difficulty running ArcMap (Info). The program take about 8 to 10 minutes to load and often freezes when it loads. Sometime it take 2 to 3 minutes to move a text box in layout view, and it will often spontaneously close. These are just a few of the problems we are having.
We are running 10 with service patch 2 on Windows 7.
We also have ENVI 7, Adobe CS5, Office 7, DNR Garmin, Multispec installed.
The lab computers are imaged and ?frozen? with Deep Freeze.
Our networks is administered with  Novell.
The computers are two-year old Dell OptiPlex. We have two of these computers off campus and without Deep Freeze and Novell running ArcMap 10. They are not having issues.
I have talked with ESRI support and they are not able to offer any solutions.
Any help or ideas would be very appreciated.
Respectfully,

Lynn Songer, Ph.D.
GIS & Geography Instructor
GEOSTAC Project, PI
Social Science Department
Lane Community College
4000 East 30th Ave
Eugene, Oregon 97405
Office phone (541) 463-5493


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