[gis_info] Lane CC GIS Lab - seeking advice

Wilcox, Steven sewilcox at fs.fed.us
Wed Oct 5 12:43:14 PDT 2011


I had a lot of trouble with ArcGIS 9 on a Dell OptiPlex GX620. It was corrupting Windows and giving me a black screen. My advice is to ditch the Dell.
Also ArcGIS doesn't like to load from a network source, try installing directly to C:/.
Happy Trails,

From: gis_info-bounces at listsmart.osl.state.or.us [mailto:gis_info-bounces at listsmart.osl.state.or.us] On Behalf Of Lynn Songer
Sent: Wednesday, October 05, 2011 08:29
To: gis_info at listsmart.osl.state.or.us
Subject: [gis_info] Lane CC GIS Lab - seeking advice

Good Morning
I am seeking information that can help debug a major issue in the Lane CC GIS Lab. We are having serious difficulty running ArcMap (Info). The program take about 8 to 10 minutes to load and often freezes when it loads. Sometime it take 2 to 3 minutes to move a text box in layout view, and it will often spontaneously close. These are just a few of the problems we are having.
We are running 10 with service patch 2 on Windows 7.
We also have ENVI 7, Adobe CS5, Office 7, DNR Garmin, Multispec installed.
The lab computers are imaged and ?frozen? with Deep Freeze.
Our networks is administered with  Novell.
The computers are two-year old Dell OptiPlex. We have two of these computers off campus and without Deep Freeze and Novell running ArcMap 10. They are not having issues.
I have talked with ESRI support and they are not able to offer any solutions.
Any help or ideas would be very appreciated.
Respectfully,

Lynn Songer, Ph.D.
GIS & Geography Instructor
GEOSTAC Project, PI
Social Science Department
Lane Community College
4000 East 30th Ave
Eugene, Oregon 97405
Office phone (541) 463-5493

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