[Libs-Or] Guidelines for homebound delivery volunteers?

[Penny Hummel]

Thanks, Geoff!  Volunteering for Words on Wheels is so precious to me. While I love being a consultant, I am so grateful for this opportunity to provide a bit of “public service.”  😊

Sent from my iPhone

> On Nov 22, 2019, at 8:18 AM, Geoff Brunk <geoffb at multco.us> wrote:
> 
> 
> Thank you, Penny. You are such a great volunteer and advocate for our program! 
> 
> Christie, I'd be happy to share information about our volunteer delivery program with you. We have some Do's and Don'ts, a Vulnerable Population Policy, some information about identifying and reporting elder abuse, etc., all as part of our training. And, as Penny mentioned, we require background checks and drivers license checks for all volunteers on our program. 
> 
> Let's talk.  
> 
> Geoff
> 
> Geoff Brunk
> Bilingual Chinese Program Coordinator
> Shelter Program / Words on Wheels Program 
> Library Outreach Services
> My schedule: Monday to Friday, 6-2:30
> 503.988.6263 / 503.988.5404
> 
> Library Outreach Survey - Let us know how we are doing.
> 
> 
> 
> 
>> On Thu, Nov 21, 2019 at 5:20 PM Penelope Hummel <penny at pennyhummel.com> wrote:
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>> I would recommend you check in with Multnomah County.  I am a Words on Wheels volunteer (their version of this type of program), and so I know about how they provide this service from that perspective.  
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>> I was required to attend a training and go through background check and I feel like MCL does an excellent job of preparing their volunteers for typical situations and handling all the legalities.
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>> Ccing the coordinator of this program, Geoff Brunk, so he can chime in.
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>> Penny Hummel
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>> Penny Hummel Consulting
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>> penny at pennyhummel.com
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>> 503.890.0494
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>> www.pennyhummel.com
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>> From: Libs-Or <libs-or-bounces at listsmart.osl.state.or.us> on behalf of Christy Davis <christy.davis at ccrls.org>
>> Date: Thursday, November 21, 2019 at 5:01 PM
>> To: <libs-or at listsmart.osl.state.or.us>
>> Subject: [Libs-Or] Guidelines for homebound delivery volunteers?
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>> Our homebound delivery is starting to grow and with that growth comes new volunteers. We would like to make some official policies about protocol and code of conduct for these important but uncompensated library representatives. They perform tasks for and thus represent the library - and yet our eyes are not on them as they do this work outside our walls. Our library needs to formalize its agreement with the folks who are literally carrying our materials and services to the homebound. If any public libraries have a similar volunteer-driven homebound program, and would be willing to share policies, I would really appreciate it.
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>> Thanks!
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>> Christy Davis, Director
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>> Silver Falls Library District
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>> 410 S Water St. Silverton, OR 97381
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>> 503-873-5173 x309 
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>> christy.davis at ccrls.org
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