OSPS E-News ~ FW: Prepaid Card Funding Delay - 9/23/2021

[Announcements from OSPS to the users of the Oregon State Payroll Application]

On behalf of US Bank and Treasury,

Jason
(971) 900-7688
Luck is when preparedness meets opportunity

From: KESSEL Edie <Edie.A.Kessel at state.or.us<mailto:Edie.A.Kessel at state.or.us>>
Sent: Thursday, September 23, 2021 9:39 AM
To: FLORES Alma R * OED <Alma.R.FLORES at state.or.us<mailto:Alma.R.FLORES at state.or.us>>; FREY Bill <Bill.FREY at state.or.us<mailto:Bill.FREY at state.or.us>>; FORBES Chuck <Chuck.Forbes at state.or.us<mailto:Chuck.Forbes at state.or.us>>; BARIZO Evangeline * DAS <Evangeline.BARIZO at oregon.gov<mailto:Evangeline.BARIZO at oregon.gov>>; KEEVER Helen C * OED <Helen.C.KEEVER at oregon.gov<mailto:Helen.C.KEEVER at oregon.gov>>; KALJUK Inna * OED <Inna.KALJUK at oregon.gov<mailto:Inna.KALJUK at oregon.gov>>; ROBINSON Jason * DAS <Jason.ROBINSON at oregon.gov<mailto:Jason.ROBINSON at oregon.gov>>; 'Werner Jason' <Jason.Werner at doj.state.or.us<mailto:Jason.Werner at doj.state.or.us>>; ROLLMAN Jeff A * OED <Jeff.A.ROLLMAN at state.or.us<mailto:Jeff.A.ROLLMAN at state.or.us>>; ADELMAN Joe F * DAS <Joe.F.ADELMAN at oregon.gov<mailto:Joe.F.ADELMAN at oregon.gov>>; NAEGELI Kara <Kara.NAEGELI at state.or.us<mailto:Kara.NAEGELI at state.or.us>>; COLEMAN Karen <Karen.COLEMAN at state.or.us<mailto:Karen.COLEMAN at state.or.us>>; LEAHY Lindsi K * OED <Lindsi.K.LEAHY at state.or.us<mailto:Lindsi.K.LEAHY at state.or.us>>; Lorre Rhodes <LORRHO at saif.com<mailto:LORRHO at saif.com>> (LORRHO at saif.com<mailto:LORRHO at saif.com>) <LORRHO at saif.com<mailto:LORRHO at saif.com>>; REID Mikki A <Mikki.A.REID at state.or.us<mailto:Mikki.A.REID at state.or.us>>; ONEILL Natalie A * OED <Natalie.A.ONEILL at state.or.us<mailto:Natalie.A.ONEILL at state.or.us>>; TORGERSON Sean <Sean.TORGERSON at state.or.us<mailto:Sean.TORGERSON at state.or.us>>; WHEELER Tim A * DAS <Tim.A.WHEELER at oregon.gov<mailto:Tim.A.WHEELER at oregon.gov>>
Cc: COY Brady T <Brady.T.Coy at state.or.us<mailto:Brady.T.Coy at state.or.us>>; PARKER Cora R <Cora.R.Parker at state.or.us<mailto:Cora.R.Parker at state.or.us>>; Treasury Customer Solutions <Customer.Solutions at ost.state.or.us<mailto:Customer.Solutions at ost.state.or.us>>; KINGSBURY Sarah <Sarah.Kingsbury at ost.state.or.us<mailto:Sarah.Kingsbury at ost.state.or.us>>
Subject: RE: Prepaid Card Funding Delay - 9/23/2021

Update from US Bank:

They are currently experiencing an outage of their prepaid card portal impacting cardholders ability to access their account information via their website, mobile app and call centers. Card holder ATM and purchase transactions (authorizations and disbursements) are still occurring; however, overnight client file processing has been delayed. US Bank apologizes to their customers for any inconvenience this may cause. They have teams working quickly to restore service and will share an update as soon as we have more information available.

Thank you for your patience and let me know if you have any questions.


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://omls.oregon.gov/pipermail/osps-news/attachments/20210923/4b5a7ea5/attachment.html>