[Libs-Or] Why is it called "placing a hold" and is there a better phrase that you use?

[Elizabeth P. Figueroa]

Hi Bryan,

I agree, this is very confusing terminology. Every library I've worked in
has used "place a hold" to mean requesting material. In your situation,
perhaps freezing/blocking/suspending the account might be clearer.

Lizzie Figueroa


On Tue, Dec 7, 2021 at 10:10 AM Bryan Miyagishima via Libs-Or <
libs-or at omls.oregon.gov> wrote:

> This question definitely falls into the non-urgent category. Still, it got
> me wondering enough that I thought I'd pose it to the Borg.
>
> We're beginning to use our ILS for students to make equipment reservations
> for next term and I'm trying to come up with language to help explain the
> process to students. It seems to me that for the one transaction that many
> students will have with our library it doesn't make any sense to use
> library jargon. Moreover, we actually use "place hold" in a very negative
> way here at the college; our business office sends out communiques that
> say, "we will place a hold on your account if you do not pay by X date."
>
> Does anyone actually know the origins of "placing a hold," and, how do you
> like to explain it to patrons when all your ILS buttons and documentation
> say "place hold?"
>
> Hope you're having a great Tuesday!
>
> Bryan Miyagishima, Linn-Benton Community College Library
>
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